Overview
Sales Support Manager Jobs in Riyadh, Saudi Arabia at ABB Limited
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At ABB, we are dedicated to addressing global challenges.
Our core values: care, courage, curiosity, andcollaboration- combined with a focus ondiversity,inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This is a position with grade
12
This position reports toYour role and responsibilities
Performance Target – Focuses on achievement of the assigned targets, through oversight and definition of improvement actions as needed. Focuses on sales forecasting accuracy, timely and complete quote, clean orders % (executable backlog), NPS (Net Promote Score), SFDC data quality KPIs, minimize the # of manual sales order changes due to inconsistent master data. Highly skilled in people management. Ensures continuousteam development.
Lead-to-Opportunity Management – Manages a team to ensure ultimate support to the Commercial function on leads, contacts, accounts and opportunities management, accounts segmentation, accounts planning, forecasting and overall data quality reported in commercial tools. Member of the Commercial Processes Community, facilitates the local adoption and the enhancement of existing and future commercial tools.
Configurations and Quotations – Leads a team of experts that work on customers and sales engineers input, generate products/systems configurations, market special price agreements, direct and indirect quotations, transfer special price agreements to FFs, collect and manage public tendering documentation.
Commercial Policies & Contracts Administration – Administers locally the Global OEMs sales contract, leads the preparation and ensures the implementation and administration of any local sales contract/policy/campaign released in the market (flow business).
Risk Review – Ensures a complete and timely preparation and upload within the global risk review database of local projects and follow-up based on input providers.
Master Data – Ensures the complete and timely administration of products, customers and commercial master data (including price list, discounts and credit limits by customer, T&C) within the ERP/commercial tools.
KPIs & Reporting – Standardizes reporting KPIs and builds, prepares and distributes standard sales support dashboard to measure the local achievements vs targets and to provide input forcontinuous improvementwithin the sales community.
HSE – Ensures that Group and local health, safety and environmental guidelines and directives are understood and implemented in the local sales support units.
Qualifications for the role
Engineering degree &/or Technical Diploma in Electrification and/or Business Marketing Management.
Fully knowledgeable of the Sales Processes.
Possesses an in-depth knowledge in relation to the sales tool deployment (e.g. SFDC, Apttus).
Technically competent with Low Voltage products.
Highly skilled in people management. Ensures propercommunicationand updates on issues related toteam development.
Excellentcommunication skillsin English. Any other language will be an added value.
Management skills enabling development of the Sales Support organization and driving process alignment according to global guidelines.
Process oriented allowing setup of Quotation management & implementation of a suitable process for sales support in Saudi Arabia complying with customer requirements.
Eliminate or minimize…
Title: Sales Support Manager
Company: ABB Limited
Location: Riyadh, Saudi Arabia
Category: Sales (Business Development), Management (Business Development)
