Overview
Sales Support Executive (Arabic & Tagalog Speakers Only) Jobs in Abu Dhabi at Al Abbas Group
Position Title: Executive – Sales Support
Location: Abou Dhabi, United Arab Emirates
Employment Type: Full-time
About Al Abbas Group
Founded in 1967, Al Abbas Group (AAG) is one of the UAE’s most established and respected business groups. Built on a foundation of experience, innovation, and service excellence, the Group has diversified its operations across multiple sectors, including Distribution, Solution Providers, Real Estate, Manufacturing, Food & Beverage, Support Services, and Strategic Communications.
AAG has established a strong and trusted presence across the Middle East, anchored in the UAE and extending to Saudi Arabia, Oman, and Qatar. Since its founding in 1967, the Group has steadily expanded its footprint by building resilient businesses across six strategic sectors, including Solutions & Trading, Distribution, Manufacturing, Food & Beverage, Services, and Investments. With a workforce of over 500 employees, Al Abbas Group continues to drive sustainable growth while delivering high-quality solutions across its portfolio.
About the Role
The Executive – Sales Support will provide administrative and operational support to the centralized Group Sales team across multiple business entities. The role is responsible for ensuring efficient sales operations through accurate documentation, timely reporting, and effective coordination between Sales, Operations, Finance, and customers while maintaining compliance with Al Abbas Group standards.
Key Responsibilities
Sales & Customer Support Operations
- Provide end-to-end sales and customer support across Al Abbas Group entities.
- Prepare and manage quotations, proposals, sales orders, contracts, and related documentation.
- Respond to customer enquiries regarding quotations, orders, invoices, deliveries, and contracts, ensuring timely resolution.
- Maintain CRM records, sales pipelines, and customer databases with accurate information.
- Coordinate with internal departments to ensure smooth order processing, timely deliveries, and customer satisfaction.
- Follow up on quotations, customer requests, and sales opportunities to support business growth and customer retention.
Contract Administration & Billing
- Prepare commercial proposals, contract renewals, and new contracts in coordination with the Sales Team.
- Obtain the required approvals and authorized signatures prior to finalization.
- Prepare usage billing calculations, process billing transactions in the ERP system, and upload supporting documents.
- Generate and submit usage and regular invoices with all required supporting documents via email or customer portals.
- Coordinate the timely delivery of signed contracts and maintain accurate contract and billing records.
Customer Support
- Respond to customer inquiries related to quotations, orders, invoices, and delivery status.
- Ensure professional and timely communication with customers across all Al Abbas Group entities.
- Support customer onboarding activities and account information updates.
- Coordinate with internal departments to ensure customer requests are handled efficiently.
Documentation & Reporting
- Maintain accurate sales documentation, records, approvals, and filing in line with company policies.
- Prepare weekly and monthly sales reports, trackers, and dashboards for management review.
- Support documentation preparation for audits and compliance requirements.
- Ensure proper record keeping for customer and sales-related documents.
Cross-Functional Coordination
- Coordinate with the Finance team for invoicing, payment follow-ups, and documentation support.
- Liaise with Logistics and Operations teams regarding order processing, stock availability, and delivery scheduling.
- Coordinate with departments such as Marketing, Procurement, and Legal for sales-related requirements and documentation.
- Support communication between business units and centralized sales support operations.
Process Improvement
- Assist in maintaining standardized sales support processes across the Group.
- Identify operational gaps and support improvement initiatives to enhance efficiency and turnaround time.
- Support the implementation and use of CRM systems, ERP tools, and sales tracking platforms.
Qualifications and Experience
- Bachelor’s degree in Business Administration, Commerce, or a related field.
- 2–5 years of experience in Sales Support / Sales Coordination / Commercial Operations.
- Familiarity with customer portals, document management, and invoice submission processes.
- Experience in preparing commercial proposals, contracts, renewals and invoicing.
- Familiarity with CRM systems or ERP platforms is an advantage. Proficiency in Microsoft Excel and Microsoft Office applications.
- Arabic or Tagalog Speaker is a MUST
- Good communication and coordination skills.
- Strong organizational skills and attention to detail. Ability to multitask and follow up effectively.
- Customer-focused, proactive, and team-oriented mindset.What We Offer
- Company-provided mobile SIM for business use
- Comprehensive medical insurance coverage
- Annual air ticket
- Opportunity to work within a diversified and growth-oriented organization
- Structured career development and progression opportunities
- Professional, collaborative, and supportive work environment
Application Process: Qualified candidates are invited to apply directly through LinkedIn. If your profile matches our requirements, our team will get in touch with you.
Pay: Up to AED5,000.00 per month
Application Question(s):
- How many years of work experience do you have with Microsoft Excel?
- How many years of experience you have in Sales Support, Sales Coordination, or Commercial Operations?
- Do you have hands-on experience preparing quotations, commercial proposals, sales orders, or contracts?
- Do you have experience with contract renewals, billing, invoicing, or customer documentation?
- o you have experience coordinating with multiple internal departments such as Sales, Finance, Operations, or Logistics?
- Have you worked with CRM systems and/or ERP platforms in your previous roles?
- What is your current Salary?
- What are your Salary Expectations?
- What is your Notice Period?
- Are you Arabic or Tagalog Speaker?
Education:
- Bachelor’s (Required)
Language:
- English (Required)
Work Location: In person
Title: Sales Support Executive (Arabic & Tagalog Speakers Only)
Company: Al Abbas Group
Location: Abu Dhabi
