Overview
Sales Representative Jobs in Kuwait at Confidential
Skills and Behavioral Competencies
Communication:
- Ability to communicate effectively both verbally and in writing.
- Ability to build and maintain professional relationships based on mutual respect with a wide range of colleagues.
- Effective communication with others, including colleagues, supervisors, and other departments, through providing and exchanging information.
Professional Skills and Competencies:
- Ability to persuade and influence others.
- Confidence, assertiveness, and flexibility when dealing with customers.
- Good knowledge of the specifications, features, advantages, and disadvantages of the products being sold.
- Good knowledge of the company’s business, products, competitive advantages, and latest offers and promotions.
- Sound judgment and the ability to make appropriate decisions at the right time.
- Strong positive negotiation skills focused on achieving mutually beneficial outcomes, along with effective sales closing skills.
- Ability to adapt to and deal effectively with different customer personalities and communication styles.
- Knowledge of modern sales techniques and ability to apply them effectively.
- Good product presentation and demonstration skills.
- Ability to anticipate customer objections and address them efficiently and effectively using appropriate strategies.
- Ability to coordinate activities and distribute workloads effectively.
- Strong problem-solving skills.
- Effective time-management skills, including the ability to work under pressure and complete tasks within established deadlines.
- Proficiency in using internet-based tools and platforms and the ability to present products and services effectively.
- Proficiency in using Customer Relationship Management (CRM) systems.
- Ability to listen actively and deliver presentations in a creative and engaging manner.
Languages:
- Proficient in Arabic, both spoken and written.
Duties and Responsibilities:
- Execute and complete approved sales transactions and achieve the required sales targets.
- Generate new sales opportunities by following up with potential customers through phone calls, emails, and other communication channels.
- Refer qualified sales opportunities to the Sales Supervisor/Controller to complete the sales process.
- Monitor sales performance data and achieved sales rates and submit reports to the direct supervisor.
- Develop and maintain relationships with existing customers, respond to their inquiries, and attract new customers.
- Monitor competitors’ activities in the market and provide reports to the direct supervisor on market trends, developments, and changes.
- Identify factors affecting the company’s sales performance and recommend appropriate solutions to the direct supervisor.
- Conduct field visits to points of sale in cooperative societies and central markets to ensure the quality and proper execution of activities.
- Identify, monitor, and understand customers’ needs and requirements.
- Monitor the sales inbox and the electronic systems used by the Sales Department.
- Prepare customer invoices.
- Manage and follow up on sales activities related to the assigned cooperative societies.
- Monitor the activities and performance of sales representatives, data entry staff, and drivers.
- Monitor product non-conformities, returns, and related cases.
- Implement established operational procedures to control and monitor drivers’ movements.
- Develop and maintain strong relationships with key decision-makers and influential stakeholders within the assigned cooperative societies and central markets.
Qualifications:
- Bachelor’s degree in Business Administration, Commerce, Economics, or equivalent
- Diploma in Business Administration, Commerce, Economics, or equivalent
- High School Diploma
Experience:
- Fresh Graduate
- Minimum 2 years of experience in sales and distribution, with at least 1 year in the food industry
- Minimum 4 years of experience in sales and distribution, with at least 1 year in the food industry
Title: Sales Representative
Company: Confidential
Location: Kuwait
