Overview
Sales Marketing Coordinator Jobs in Eastern Province, Saudi Arabia at Future fun
Position Summary:-
The Sales & Marketing Coordinator is responsible for managing the customer journey from initial inquiry through successful event completion. The role focuses on sales generation, customer relationship management, booking coordination, and marketing activities to drive revenue growth and ensure an exceptional customer experience.
Key Responsibilities
Sales & Booking Management
- Manage inquiries received through the website, e-commerce platform, social media channels, WhatsApp, and phone calls.
- Convert leads into confirmed bookings and achieve monthly sales targets.
- Prepare quotations, proposals, and booking confirmations.
- Maintain accurate booking schedules and customer records.
- Follow up with prospective customers and previous clients to maximize sales opportunities and repeat business.
Customer Experience & Event Coordination
- Serve as the primary point of contact for customers before, during, and after the event.
- Gather and confirm all event requirements, locations, schedules, and special requests.
- Coordinate booking details with the Operations team to ensure smooth execution.
- Monitor event readiness and proactively resolve customer concerns.
- Conduct post-event follow-ups to collect feedback and strengthen customer relationships.
Marketing & Business Development
- Support the execution of marketing campaigns and promotional activities.
- Coordinate social media content, customer testimonials, and marketing initiatives.
- Identify opportunities to increase bookings through partnerships, referrals, and seasonal promotions.
- Assist in developing sales strategies to increase revenue and market presence.
Reporting & Administration
- Maintain sales pipelines, booking trackers, and customer databases.
- Prepare weekly and monthly sales reports.
- Monitor inquiry volumes, conversion rates, and customer satisfaction metrics.
- Support management with sales forecasting and business performance insights.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Experience in sales, customer service, event coordination, or hospitality is preferred.
- Strong communication, negotiation, and organizational skills.
- Ability to manage multiple bookings and customer requests simultaneously.
- Proficiency in Microsoft Office and digital communication platforms.
- Fluency in Arabic and English.
Key Performance Indicators (KPIs)
- Monthly sales revenue.
- Number of confirmed bookings.
- Lead-to-booking conversion rate.
- Customer satisfaction score.
- Repeat customer rate.
- Response time to customer inquiries.
- Number of new customers acquired.
Title: Sales Marketing Coordinator
Company: Future fun
Location: Eastern Province, Saudi Arabia
