Overview
Sales Executive Jobs in Sharjah at Middle East Sun Workshop
Job Title: Sales Executive ( Online Sales)
Company: AIN AL SHAMS WORKSHOP EQUIPMENTS AND TOOLS TRADING L.L.C SP
Job Summary
The Sales Executive is responsible for promoting and selling automotive workshop equipment, garage tools, machinery, and related products through showroom sales, outdoor sales activities, and online sales channels. The role focuses on developing customer relationships, identifying new business opportunities, achieving sales targets, and providing professional product knowledge and customer support to workshops, garages, service centers, fleet operators, and other automotive industry customers.
Key ResponsibilitiesShowroom Sales
- Welcome and assist walk-in customers in the showroom.
- Understand customer requirements and recommend suitable products and solutions.
- Demonstrate product features, benefits, and applications.
- Prepare quotations, sales orders, and invoices.
- Follow up on customer inquiries and convert leads into sales.
- Maintain showroom displays and ensure products are presented professionally.
Outdoor Sales
- Visit workshops, garages, service centers, dealerships, and industrial customers to promote products and services.
- Develop and maintain strong relationships with existing and potential customers.
- Identify new business opportunities and generate leads.
- Conduct product presentations and demonstrations at customer locations.
- Negotiate pricing and commercial terms within company guidelines.
- Monitor market trends, competitor activities, and customer requirements.
Online Sales & Digital Customer Support
- Respond promptly to inquiries received through the company website, email, social media, and messaging platforms.
- Prepare quotations and process online orders.
- Maintain customer records and follow up on leads generated through digital channels.
- Support online marketing campaigns by providing product information and customer feedback.
- Assist customers with product selection and after-sales support through online communication channels.
General Sales Duties
- Achieve monthly, quarterly, and annual sales targets.
- Prepare sales reports and maintain accurate customer records in the company’s CRM or sales system.
- Coordinate with procurement, logistics, and technical teams to ensure timely delivery and customer satisfaction.
- Handle customer complaints professionally and ensure prompt resolution.
- Participate in trade shows, exhibitions, and promotional events when required.
- Ensure compliance with company policies and procedures.
Qualifications & Requirements
- Bachelor’s degree or diploma in Business, Marketing, Automotive Technology, or a related field (preferred).
- Minimum 2–3 years of sales experience, preferably in automotive tools, workshop equipment, industrial equipment, or related products.
- Strong knowledge of automotive workshop tools and garage equipment is an advantage.
- Excellent communication, negotiation, and customer service skills.
- Proficiency in Microsoft Office applications and basic CRM systems.
- Ability to work independently and achieve sales targets.
- Valid driving license (required for outdoor sales activities).
- Good command of English; additional languages are an advantage.
Skills & Competencies
- Sales and negotiation skills
- Customer relationship management
- Product presentation and demonstration
- Lead generation and business development
- Problem-solving and decision-making
- Time management and organization
- Teamwork and collaboration
- Digital communication and online sales support
Key Performance Indicators (KPIs)
- Monthly and annual sales revenue achievement
- New customer acquisition
- Customer retention and repeat business
- Number of customer visits and sales calls
- Conversion rate of inquiries and quotations
- Online lead response and conversion rate
- Customer satisfaction levels
Reporting To: Sales Manager / General Manager
Location: Showroom, customer sites, and online sales channels
Industry: Automotive Workshop Equipment, Garage Tools, Machinery & Accessories
"Female candidates are encouraged to apply. We welcome talented and motivated professionals who are passionate about sales and customer service."
Work Location: In person
Title: Sales Executive
Company: Middle East Sun Workshop
Location: Sharjah