Overview
Sales Coordinator Jobs in Jeddah, Makkah, Saudi Arabia at Consolidated Can Manufacturing Co. Ltd.
Title: Sales Coordinator
Company: Consolidated Can Manufacturing Co. Ltd.
Location: Jeddah, Makkah, Saudi Arabia
The sales Coordinator plays a vital role in enhancing customer satisfaction and streamlining sales processes to drive revenue growth.
Responsibilities:
Pre-sales tasks
- Responding to customers on day-to-day enquiries.
- Coordination and virtual meetings with customers.
Operational customer relationship management:
- Receiving orders and checking sales details.
- SAP Coding of items ordered by the customer and CMD update.
- Monitoring invoices and deliveries.
- Collection follow-up (customer reminders, reports).
- Monitoring customer accounts and compliance with Incoterms.
- Manage the logistics with customers: deadlines, communication, monitoring, etc.
- Follow-up of customer documentation
After-sales service
- Handling and communicating on any customer complaints.
- Handling and communicating on delivery issues with customers and updating with transporters.
- Updating, transmitting, and filing commercial documents: Invoices, Proforma, Bill of Lading, Certificates, etc.
Internal management
- Interface with the order preparation unit in the plant's production department: Status of orders.
- Following up stock and ensuring good coordination with the warehouse.
- Monitoring Design production/approvals with the Plate Room.
- Drawing up Reports and summary statements from SAP.
IT Skills
- Entering commercial data on the information system, as well as any documents or support relating to stocks, payments, customer information, etc.
Qualifications
- Bachelor's degree in Business administration, marketing, or a related field.
- 3+ years' experience in sales related role.
- Strong verbal and written communication skills.
- Understanding of sales processes, techniques, and tools to effectively support the sales team.
- Problem-Solving
- Attention to Detail
- Meticulous
- Pro-active