Overview
Sales Consultant Jobs in Dubai at Migration
MFC is Hiring: Key Account Executive – Contract Logistics (3PL)!
We are looking for a Key Account Executive (3PL) to join the MFC Contract Logistics Team. If you have a minimum of 5 years of experience in the 3PL industry, a strong background in logistics, warehousing, and distribution, and excellent leadership and analytical skills, we want to hear from you. A minimum of a graduation degree is required, with further qualifications being a plus.
Responsibilities:
* Subject Matter Expertise
Must be well conversant with Logistics, Warehousing and Distribution processes.
Logical understanding of WMS structure
Good understanding of QHSSE / JAFZ Customs regulations / INCO Terms / HACCP / TRAI / Regional regulatory standards
Multimodal transport / sea, air and land freight.
* Key Account Management
Serve as the primary enabler for the key accounts.
Build and maintain strong relationship with the customers understanding their needs and expectation.
Coordinate with external and internal stake holders to ensure fast and accurate completion of customer tasks in hand.
The position requires flexibility in working hours depending on customer requirements and timelines.
* Leadership and People management
Must have experience of managing direct reports, 3 to 5 people.
Natural flair to lead a team with confidence and compassion
* Process Optimization
Analyze current logistics process and find opportunities for cost reduction and efficiency improvement.
Implement best practices for routine planning, inventory management, order processing, and transportation to improve customer experience meeting the customer requirements.
Identify & work on automation of routine jobs to remove unproductive work & to enhance customer experience.
*Data Analysis & Reporting
Maintaining tracker of customer export and import orders.
Prepare and analyze data related to key account operations.
Prepare and present reports to the senior management highlighting customer performance, area of improvement, issues affecting operational efficiency, unproductive work, new scope of work requested by the customer, recommendations for improvement.
Monitor key account health, identifying opportunities to enhance customer experience and proactively prevent issues before customers raise a concern.
Sharing weekly reports to the management.
* Identifying problems and finding resolutions
Address and resolve issues related to key account operation within agreed timeline.
Any delay, products damage, and discrepancies to be addressed to management, also ensuring the corrective measures are in place so the same mistake is not repeated.
Understanding the customer’s character, anticipating their concerns, and proactively finding resolutions in advance.
Understanding of MFC and the customer’s objectives and enabling the resolution that balances the needs of both.
* Key Skills
Strong analytical, numerical, communication, and interpersonal skills.
Proficiency in logistics software, Excel, Word, and preparing presentations.
Assertive, persuasive, and mindful of customer attitudes and aptitudes.
Accurate and proactive communication to the management.
Job Types: Full-time, Permanent
Application Question(s):
Explain your work experience in 3PL environment directly managing Key Accounts.
Experience:
3PL environment directly managing Key Accounts: 5 years (Preferred)
Application Deadline: 21/03/2025
Title: Sales Consultant
Company: Migration
Location: Dubai
