Overview
Sales Account Manager – Higher Education Jobs in Abu Dhabi, UAE at Black Pearl
We are seeking a Sales Account Manager for Higher Education is responsible for driving revenue growth by managing a portfolio of institutional accounts, acquiring new clients, and expanding existing relationships within the university and research ecosystem. You will act as a strategic partner, aligning advanced technology solutions with the digital transformation goals of higher education institutions.
Key Responsibilities
1. Account Management & Strategic Growth:
• Manage and grow a dedicated portfolio of higher education and research accounts, ensuring maximum customer satisfaction, retention, and long-term loyalty.
• Proactively identify and execute upsell and cross-sell opportunities across a diverse range of technical solutions and infrastructure services.
2. New Business Acquisition:
• Identify, prospect, and acquire new institutional customers across the UAE to build a robust and healthy sales pipeline aligned with aggressive revenue targets.
• Lead consultative sales conversations to uncover complex institutional needs and align them with advanced digital transformation solutions.
3. Stakeholder Engagement:
• Develop and maintain high-level relationships with key decision-makers, including University Deans, IT Directors, and Research Department Heads.
• Act as the primary point of contact, ensuring clear communication and the timely resolution of any service or account issues.
4. Technical Collaboration:
• Translate complex customer requirements into actionable internal deliverables by collaborating closely with technical, service, and support teams.
• Maintain accurate CRM records for precise forecasting, pipeline management, and performance tracking for leadership review
Title: Sales Account Manager – Higher Education
Company: Black Pearl
Location: Abu Dhabi, UAE
