Overview
Sales Jobs in Sharjah at Nimax Machinery
We are seeking a highly organized, professional, and friendly Receptionist for one of our hospitality Resort in Al Ain. who is fluent in both Arabic and English to be the first point of contact for visitors, clients, and staff. The ideal candidate will possess excellent communication skills, a customer-focused mindset, and the ability to manage multiple tasks in a fast-paced environment. This position is key to creating a positive and welcoming experience for everyone entering our organization.
Key Responsibilities:
Greeting and Welcoming Visitors:
Greet visitors in a friendly and professional manner, ensuring they feel welcomed and attended to.
Direct visitors to the appropriate department or individual in a timely manner.
Maintain a professional demeanor and ensure a positive experience for all guests.
Phone and Email Management:
Answer incoming phone calls in both Arabic and English, redirecting calls to the appropriate departments or individuals.
Respond to general inquiries via email and phone in a clear, courteous, and professional manner.
Take messages for staff members and ensure they are passed on promptly.
Appointment Scheduling:
Schedule and manage appointments and meetings for staff members and executives.
Coordinate the availability of meeting rooms and ensure rooms are prepared with necessary materials.
Confirm appointments and follow up with clients or internal teams as required.
Administrative and Clerical Support:
Perform various administrative tasks including filing, data entry, and maintaining organized office records.
Prepare and manage correspondence, documentation, and reports as requested by management.
Organize and track office supplies, ensuring the reception area is stocked and well-maintained.
Assist with organizing meetings, events, and other office activities.
Customer Service:
Provide exceptional customer service to visitors, clients, and staff by addressing inquiries and resolving issues efficiently.
Ensure all clients and visitors are treated with respect and professionalism.
Address any concerns or complaints in a timely and constructive manner.
Front Desk Area Management:
Keep the reception area neat, organized, and welcoming, ensuring a professional and pleasant first impression for visitors.
Monitor the cleanliness and orderliness of the lobby and surrounding areas.
Security and Access Control:
Follow security protocols for visitors and contractors, ensuring proper identification is recorded.
Maintain a visitor log and issue visitor badges as necessary.
Ensure only authorized personnel are allowed access to restricted areas of the office.
Multilingual Communication:
Provide effective communication in both Arabic and English to support Arabic-speaking clients, visitors, and staff.
Translate documents or communications as needed between Arabic and English.
Handle bilingual correspondence efficiently and professionally.
Collaboration with Other Departments:
Assist with coordinating travel arrangements, accommodations, or events for staff or clients.
Provide support to other departments as needed, including document preparation or administrative tasks.
Assist with maintaining internal databases and managing office equipment.
Handling Mail and Deliveries:
Sort and distribute incoming mail and packages.
Organize outgoing mail, including couriers and deliveries.
Ensure proper documentation and tracking of deliveries.
Skills and Qualifications:
Proven experience as a receptionist, front desk agent, or in a customer-facing role.
Fluent in both Arabic and English (written and spoken).
Strong communication and interpersonal skills with the ability to interact with people at all levels.
Excellent organizational and multitasking abilities.
Ability to remain calm and professional under pressure.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
Excellent telephone etiquette and written communication skills.
Ability to handle confidential information with discretion.
Strong attention to detail and high accuracy in handling administrative tasks.
Ability to manage time efficiently and prioritize tasks effectively.
Previous experience in an office or customer service role is preferred.
Working Conditions:
Full-time position with standard office hours (9:00 am – 6:00 pm).
Flexibility to work overtime or during weekends as required by the business.
Comfortable office environment with a friendly and supportive team.
Salary & Benefits:
Salary: AED 1500 + food + Visa + Accomodation
Job Types: Full-time, Contract
Contract length: 12 months
Pay: AED1,200.00 – AED1,500.00 per month
Language:
Arabic (Required)
Title: Sales
Company: Nimax Machinery
Location: Sharjah
