Overview
Revenue Manager – InterContinental Jobs in Jeddah, Saudi Arabia at IHG Hotels & Resorts
Job Responsibilities
- Using IHG tools and in compliance with IHG standards, maintain, update, and share information related to master calendar of external events, competitor rate intelligence, Rev Par penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates with Director of F&B, loyalty program penetration overall and by account, system contribution and trends in rooms and non-rooms revenues by channel, segment and account.
- Understand composition of hotel profitability and use it to evaluate business from local accounts and groups to provide input to future rate setting and negotiation.
- Facilitate the Revenue Room Meeting (GM chairs) and generate reports and analyses needed for the meetings, display key facts/trends on revenue room walls.
- Monitor and determine demand periods for function space, rooms and catering through analysis of historical data and current bookings; track and analyze booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.
- Manage day to day reservation & revenue activities, plan and assign work, establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to manage conflict, improve performance and recognize good performance.
- Educate and train Revenue & Reservations team responsible for developing new reservations and implementing revenue strategies; ensure staff is properly trained and has tools and equipment.
- Work with other department managers to ensure proper staffing levels based on business.
- Ensure Workforce Optimization Tool is aligned with correct business inputs.
- Monitor competitor pricing for all revenue generating departments, understand local market dynamics and demand generators, and recommend appropriate actions to Revenue Room Taskforce regarding hotel’s pricing and market mix strategy.
- Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM, Front Office Manager and Events Manager.
- Identify operational problems that reduce effectiveness of revenue activities and overall hotel sales performance; work with appropriate departments on solutions.
- Perform other duties as assigned. May serve as manager on duty.
Accountability
This is the top Reservation/Revenue job in a full or limited service hotel and may include meeting space and/or catering facilities. May manage professional level and administrative reservation and revenue members.
Qualifications and Requirements
- Bachelor’s degree / higher education qualification / equivalent in business/hotel administration or related field.
- Four to ten years of experience in hospitality or hotel reservations setting with direct supervisory experience over a Revenue/Reservations team, or equivalent combination of education and work experience.
- Must speak local language. Other languages preferred.
What We Offer
- Great work environment and benefits – including but not limited to F&B discount, IHG employee rate, hotel uniform, meal at employee restaurant, excellent development and advancement opportunities across the globe.
- We are proud to be an equal opportunity employer; we provide equal employment opportunities to applicants and employees without regard to race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Title: Revenue Manager – InterContinental
Company: IHG Hotels & Resorts
Location: Jeddah, Saudi Arabia
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