Overview
Retail Specialist Jobs in Dubai, United Arab Emirates at ACCEL HUMAN RESOURCE CONSULTANTS
Title: Retail Specialist
Company: ACCEL HUMAN RESOURCE CONSULTANTS
Location: Dubai, United Arab Emirates
Role Overview
- Senior individual contributor role responsible for building and expanding strategic partnerships with leading retail organizations.
- Acts as a trusted business consultant to retail partners by understanding their objectives, challenges, customer engagement strategies, and growth opportunities.
- Responsible for driving adoption of innovative promotional, loyalty, and customer engagement solutions.
Key Responsibilities
- Develop and acquire new retail partnerships with leading brands and retail groups.
- Identify opportunities across multiple sectors, including:
- Supermarkets & Hypermarkets
- Beauty & Cosmetics
- Petrol Stations
- Electronics
- Pharmacy
- Sports & Lifestyle Retail
- Build strong relationships with key stakeholders across:
- Loyalty & CRM Teams
- Marketing Teams
- Digital Transformation Teams
- Operations & Business Teams
- Understand retailer challenges and recommend solutions to improve:
- Customer acquisition
- Customer engagement
- Basket value
- Promotional performance
- Customer retention
- Manage the complete partnership lifecycle, from initial discussions and contract signing to successful implementation.
- Coordinate with internal and external teams for smooth project execution and platform integration.
- Conduct business analysis to understand existing promotional processes and identify improvement areas.
- Lead project planning, define milestones, track progress, and resolve operational challenges.
- Maintain strong partner relationships through regular business reviews, reporting, workshops, and strategic recommendations.
- Represent the organization at industry events, retail forums, and networking platforms.
Candidate Profile
- 5–8 years of experience in retail partnerships, modern trade, key account management, business development, or strategic sales.
- Strong understanding of retail operations and customer engagement models.
- Experience working with large retail organizations is preferred.
- Proven ability to build relationships with senior stakeholders and decision-makers.
- Strong consultative selling and negotiation skills.
- Good understanding of:
- Retail technology solutions
- Loyalty programs
- CRM platforms
- E-commerce ecosystem
- Digital transformation initiatives