Overview
Retail Sales Operations Specialist Jobs in Jeddah, Saudi Arabia at Nestle
Bachelor of Business Administration (Management)
Nationality: Any Nationality
Vacancy: 1 Vacancy
Job Description
Position Summary: Enable the B2C sales channels to focus on business results by executing performance analyses of the channels and proposing activities to improve sales performance.
A Day in the Life of a Performance Retail Sales Operations Specialist Doing analyses
Develop, maintain, and adjust forecasting models to ensure accurate prescriptive analysis and planning, and optimal investment allocation, based on historical data, seasonality, and business variables.
Collect data and deliver reports on channel KPIs.
Analyze the sales performance of the B2C channel (Trade and Boutiques).
Analyze the online path to registration and purchase to improve conversion funnel and identify effective combinations regarding menu/pages/sections/placements/creatives, in collaboration with E-commerce.
Create and maintain online user documentation.
Ensure tracking of A/B and MV testing scenarios in partnership with the E-commerce manager.
Proposing activities to B2C sales channels to improve
sales performance
Advise on potential outcomes before sales decisions are made, quantifying the effects of future decisions.
Provide insights and actionable recommendations to the area manager and e-commerce manager to support business steering (e.g., driving acquisition, traffic, and sales online and offline).
Execute multi-channel workforce management
Partner with internal stakeholders to understand workforce requirements, including headcount and skills needed now and in the future.
Perform consolidated multi-channel workforce planning, from collection for annual operation plans to tracking, governance, and forecast processes, including third-party workforce (e.g., demo staff), considering planned events, historical data, seasonality, and business variables.
Manage workforce and training-related budgets.
Support decision-making regarding workforce structuring, recruitment, facilities management, organization, and outsourcing strategies.
What will make you successful
Education:
Degree in a quantitative field such as Statistics, Mathematics, Business, Marketing, Analytics, or related.
Professional experience:
3-5 years of experience in analytics, metrics gathering, reporting, and related software.
1-2 years of experience with A/B and MV testing management.
Proficiency in predictive modeling, forecasting, and other statistical analyses and related software.
Company Industry
FMCG
Foods
Beverages
Department /
Functional Area
Business Development
Title: Retail Sales Operations Specialist
Company: Nestle
Location: Jeddah, Saudi Arabia
Category: Business (Business Development)
