Overview
Retail Director- Middle East (Luxury Fashion) Jobs in Dubai, United Arab Emirates at HRsource
Title: Retail Director- Middle East (Luxury Fashion)
Company: HRsource
Location: Dubai, United Arab Emirates
We are seeking an exceptional Retail Director to lead and drive the retail strategy, commercial performance, and brand excellence across the Middle East region for a prestigious luxury brand.
Based in Dubai, this senior leadership role will be responsible for overseeing a portfolio of boutiques and retail operations, ensuring world-class client experiences, sustainable business growth, and the highest standards of luxury retail execution.
The Retail Director will act as a key ambassador for the brand, leading high-performing teams, developing retail talent, and ensuring consistent delivery of the brand's values and vision across all markets within the region.
Key Responsibilities:
Retail Performance & Commercial Leadership
- Develop and execute the regional retail strategy in alignment with global business objectives.
- Drive sales growth, profitability, and market share across all retail locations.
- Monitor and analyze KPIs, identifying opportunities to improve performance and productivity.
- Establish and manage annual budgets, forecasts, and business plans.
- Ensure achievement of revenue, margin, and operational targets.
Client Experience & Brand Excellence
- Champion an exceptional luxury client experience across all touchpoints.
- Ensure the highest standards of visual merchandising, store presentation, and operational excellence.
- Drive clienteling initiatives and CRM strategies to increase loyalty, retention, and lifetime value.
- Maintain brand integrity and consistency throughout the region.
Leadership & Talent Development
- Lead, inspire, and develop a team of Area Managers, Boutique Managers, and retail professionals.
- Foster a culture of performance, accountability, and excellence.
- Identify and develop future leaders through coaching, succession planning, and talent management programs.
- Promote employee engagement and retention across the region.
Regional Operations
- Oversee day-to-day retail operations, ensuring compliance with company policies and procedures.
- Partner with key functions including Marketing, Merchandising, Supply Chain, Finance, HR, and Client Services.
- Ensure inventory optimization, stock management, and operational efficiency.
- Lead new store openings, renovations, and retail expansion projects where applicable.
Strategic Market Development
- Identify market opportunities and emerging trends across the Middle East luxury landscape.
- Provide strategic recommendations to senior leadership regarding expansion, investments, and growth initiatives.
- Build and maintain strong relationships with landlords, retail partners, and key stakeholders.
- Represent the brand at industry events, client functions, and regional business forums.
Experience
- Minimum 10–15 years of retail leadership experience, with significant exposure to luxury or premium brands.
- Proven track record of managing multi-site retail operations across the Middle East region.
- Demonstrated success in driving commercial growth and leading large retail teams.
- Experience within fashion, accessories, jewellery, watches, beauty, or other luxury sectors is highly desirable.