Overview
Resort Operations Manager Jobs in Doha, Qatar at Al Dibel llc
Job Function
Hospitality / Medicare / Account Management
Real Estate / Property
Skillset
PMS, reservations, Scheduling software, resort operations
Preferred Jobseekers
Jobseekers from any country;
Locally available candidates only apply for this job;
Only Nationals of the Country for which the Job is posted;
Jobseekers from any Arab/Middle East country;
Jobseekers from any GCC country;
Jobseekers from any Western countries;
Jobseekers from any European countries;
Jobseekers from any Asian countries;
Jobseekers from any African countries
Job Summary:
The Resort Operations Manager is responsible for overseeing the day-to-day operations of the resort to ensure an exceptional guest experience. This includes managing front office, housekeeping, food and beverage, maintenance, recreation, and other guest services. The role requires a hands-on leader who can drive operational efficiency, ensure high standards of service, and manage a diverse team.
Key Responsibilities:
Guest Services &
Experience:
Ensure top-tier customer service is delivered across all departments.
Resolve guest complaints and issues promptly and professionally.
Monitor guest feedback and implement service improvement initiatives.
Operational Oversight:
Manage all resort departments including front office, housekeeping, food & beverage, maintenance, and recreation.
Coordinate daily operations to ensure smooth and efficient workflow.
Conduct regular inspections of the resort to ensure cleanliness, safety, and maintenance standards.
Staff Management:
Hire, train, supervise, and evaluate resort staff.
Schedule staff shifts and manage labor costs in line with occupancy and business needs.
Foster a positive work environment and encourage teamwork.
Financial Management:
Assist in budgeting, forecasting, and financial planning.
Monitor expenses and identify opportunities to reduce costs without compromising service.
Support revenue-generating initiatives and upselling opportunities.
Compliance & Safety:
Ensure all resort operations comply with health, safety, and licensing regulations.
Implement risk management practices and emergency procedures.
Maintain operational records and reports.
Event & Activity Coordination:
Oversee the planning and execution of guest activities, tours, and special events.
Collaborate with marketing and sales teams for promotions and guest engagement.
Qualifications & Skills:
Bachelor s degree in Hospitality Management, Business, or related field.
4 6 years of experience in hospitality or resort operations.
Strong leadership and people management skills.
Excellent communication and problem-solving abilities.
Proficiency in property management systems (PMS), reservations, and scheduling software.
Ability to work flexible hours, including weekends and holidays.
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Title: Resort Operations Manager
Company: Al Dibel llc
Location: Doha, Qatar
Category: Hospitality / Hotel / Catering (Hotel Management)
