Overview
Reservations Officer – Hotel industry Jobs in الرياض at Ewaa Hotels
We are looking for an experienced Reservations Officer to join our hotel team.
Requirements:
- Previous experience in hotel reservations is required.
- Strong knowledge of Booking.com and other online booking platforms.
- Good experience using Oracle OPERA.
- Excellent knowledge of hotel reservation procedures and operations.
- Ability to handle bookings, modifications, cancellations, and guest requests.
- Good understanding of room rates, availability, and hotel booking policies.
- Strong communication and customer service skills.
- High attention to detail and accuracy in handling reservations.
- Ability to coordinate effectively with Front Office, Sales, Revenue Management, and other hotel departments.
Key Responsibilities:
- Handle and manage all hotel reservations accurately.
- Enter and update reservations through Oracle OPERA.
- Manage reservations received through Booking.com, online platforms, and direct bookings.
- Follow up on booking modifications, cancellations, and no-shows.
- Ensure accurate booking details, rates, dates, room types, and guest information.
- Respond professionally to guest inquiries related to reservations.
- Monitor reservations and coordinate with the relevant departments to ensure a smooth guest experience.
Pay: ﷼3,000.00 – ﷼4,000.00 per month
Education:
- Diploma (Required)
Experience:
- Reservations in Hotels: 1 year (Required)
Work Location: In person
Title: Reservations Officer – Hotel industry
Company: Ewaa Hotels
Location: الرياض
