Overview
Reservations Agent/Arabic Speaker Jobs in Doha, Qatar at Anantara
Position: Reservations Agent (Arabic Speaker)
As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property, confirming room bookings, day-use bookings, and adventure park bookings. You will ensure that all SOP’s are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members.
You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, group blocks, and rate codes in all applicable systems. Further, you will assist the Reservations Manager in driving up-selling within the property and ensuring optimal use of all distribution channels, e.g., IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.
Qualifications
Arabic Speakers preferred
Experience in a similar position is an advantage
Knowledgeable in OPERA
Be able to work shifts, weekends, and public holidays
Computer skills in MS Office and Outlook; experience with OPERA system
Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
Understand the dynamics of regional & local market, local competitors, and events of the destination.
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Title: Reservations Agent/Arabic Speaker
Company: Anantara
Location: Doha, Qatar
Category: Hospitality / Hotel / Catering (Event Manager / Planner)
