Overview
Reservation Agent/Saudi National Jobs in Riyadh, Saudi Arabia at Rotana Hotels
Position: Reservation Agent (Saudi National)
Job Summary:
The Reservation Agent (Saudi National) will be responsible for handling reservations, inquiries, and cancellations for customers. They will ensure excellent customer service throughout the reservation process.
Job Responsibility:
– Handle inbound and outbound calls to assist customers with booking reservations.
– Provide accurate information on hotel availability, rates, and amenities.
– Process reservations and cancellations in a timely and efficient manner.
– Address customer inquiries and resolve any issues or complaints related to reservations.
– Maintain a positive and professional attitude towards customers at all times.
Candidate Requirements:
– Saudi National with fluency in Arabic and English.
– Previous experience in customer service or hospitality is preferred.
– Strong communication and interpersonal skills.
– Excellent problem-solving abilities.
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
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Title: Reservation Agent/Saudi National
Company: Rotana Hotels
Location: Riyadh, Saudi Arabia
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual, Call Center / Support, English Customer Service)
