Overview
Reservation Agent Jobs in Jeddah, Saudi Arabia at AccorHotel
Responsibilities
- Handle incoming reservation inquiries via phone, email, and online platforms in a friendly and professional manner.
- Accurately process and confirm reservations, ensuring all guest preferences and requests are noted.
- Maintain up-to-date knowledge of hotel services, facilities, and local attractions to provide guests with accurate information.
- Collaborate with the front desk and other departments to ensure a smooth guest experience from booking to check-out.
- Manage and resolve any reservation-related issues or complaints effectively and efficiently.
Qualifications
- Tamayyaz Program is for Saudi Nationals Only. Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
- Basic English skills are a must.
- Strong passion for the hospitality field.
- Excellent interpersonal and communication skills.
- Team player who contributes to and proactively assists co-workers.
- Ability to work a flexible roster depending on departmental needs.
- Ability to focus attention on guest needs, always remaining calm and courteous.
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Title: Reservation Agent
Company: AccorHotel
Location: Jeddah, Saudi Arabia
Category: