Overview
Relationship Officer – Tele Sales Jobs in Dubai, UAE at RAKBANK
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Assoc CIPD, Tech Recruitment, Retail Banking, Business Banking, Credit Recruitment
What You Will Be Doing
To perform all sales related activities for potential and existing customers through effective sourcing of primary and related banking products, in order to achieve the assigned financial targets while adhering to the bank’s policies, ethics and code of conduct.
Functional Responsibilities:
All customer communication to be on recorded calls and ensure all product pricing and features communicated clearly
Submission of all records/documents are error free and accurate
Awareness of all products and provide information in an engaging manner to customers
Maintain effective business relationship with customers
Ensure proper handover in case of absence, for business continuity
Provide continuous market feedback on competition and suggest changes for product enhancement
Maximize cross sell of all banking products
Follow up on all customer conversions and ensure closure as per TAT to avoid any complaints
All leads and complaints to be closed within TAT as per SQ guidelines.
Core Responsibilities:
Achieve or exceed monthly assigned sales targets
Follow scripts and ensure telephone etiquette as per SQ standards
Follow up closely on prospective leads for closure
Maintain Quality service by following organization standards and policies
Conform to the requirements of RAKBANK’s Quality Management System
Why Join Us?
This is an excellent opportunity to join a growing team in a dynamic environment. You will have a chance to make a significant impact on our business whilst developing your career in the financial sector.
What We Are Looking For
Minimum of 3 years’ experience in banking or financial services, with a focus on tele Sales.
Retail banking portfolio management, experience in relationships building and management.
Knowledge about retail banking products
Seniority level
Associate
Employment type
Full-time
Job function
Business Development, Consulting, and Customer Service
Industries
Banking and IT System Custom Software Development
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Title: Relationship Officer – Tele Sales
Company: RAKBANK
Location: Dubai, UAE
Category: Sales (Business Development, Banking & Finance), Finance & Banking (Business Development, Banking & Finance)
