Overview
Relationship Manager Jobs in Sohar, Al Batinah North Governorate, Oman at Oman Arab Bank
Title: Relationship Manager
Company: Oman Arab Bank
Location: Sohar, Al Batinah North Governorate, Oman
Provide superior customer service exceeding customer expectations.
Develop and convert new customer prospects.
Submit credit proposals and internal memos in a timely manner.
Assess the credit risk as appropriate with respect to the portfolio.
Develop and implement agreed actions under customer strategies.
Regular follow-ups with client to obtain necessary information and documents.
Monitoring of accounts to ensure deadlines are met.
Ensure all files are complete with relevant documents.
Contribute to Banks target for profit growth and customer experience.
Engage and maintain relationships with other departments within the bank.
Maintain a high level of teamwork.
Cross-sell bank products of other departments within the bank to increase income generated from portfolio.
Adhere to structure and processes in place pertaining to the bank’s credit, operational, reputation and regulatory risk.
Escalate any cases which may lead to potential operational losses or fraud cases to the Unit Head as appropriate
Respond within agreed timelines to issues raised by Audit/compliance/regulators
Maintain awareness of operational risks within portfolios and minimize likelihood of occurrence
Protect sensitive customer and bank information by ensuring documents, computers, files, and all confidential matters are appropriately handled as set forth by policy.
Ensure declaration of gift items and maintain highest integrity standard levels
Ensure deadlines are achieved within bank timelines as per internal policies/regulations.
Produce proposals of high quality.
Ensure all activities carried out, is as per standard bank’s protocol, policies, processes & procedures (including AML / CFT related policies & procedures).
Participate in other related initiatives and projects as assigned or other duties as assigned by management.
Complete all related tasks as delegated by management or reporting Manager.
Report any suspicious or irregular activities or transactions (if identified) to Compliance division.
Reporting misconduct behavior as per the whistle blowing policy.
Qualifications:
A Minimum of Bachelor’s degree, preferably in finance, business management, accounting or related fields
Skills/Knowledge:
Strong communication and written skills in English and Arabic.
Analytical, financial and risk analysis skills.
Planning, problem solving and organization skills.
Negotiation skills.
Ability to demonstrate being a team player
Ability to grasp new tasks and demonstrate self-development
Ability to interact with business customers
Must have good interpersonal skills and ability to build relations with other departments
Strong time management, planning and organization skills
Strong communications, written, analytical and verbal skills
Experience:
A Minimum of 5 years’ work experience, preferably in the fields of marketing and accounting with a minimum of 3 years of general Banking experience with a preference related directly to Commercial Banking
