Overview
Regional Training Manager Jobs in Riyadh, Riyadh, Saudi Arabia at Transsion
Title: Regional Training Manager
Company: Transsion
Location: Riyadh, Riyadh, Saudi Arabia
Company Description
Shenzhen Transsion Holdings Co., Ltd. is a leading provider of smart devices and mobile services in global emerging markets. Best known for its high-quality multi-brand mobile phones, Transsion's portfolio includes popular brands such as TECNO, itel, and Infinix, alongside Carlcare for after-sales services, oraimo for smart accessories, and Syinix for home appliances. Transsion also offers mobile Internet services through its self-developed operating system. Listed on the SSE Star Market in 2019, it has gained recognition through inclusion in multiple prestigious stock indices, showcasing its growing global influence.
Role Description
We are seeking a Regional Training Manager for our TECNO Mobile brand for a full-time, on-site position based in Riyadh. The Regional Training Manager will be responsible for planning, executing, and evaluating training programs for employees and partners. This includes identifying training needs, designing training materials, conducting workshops, and evaluating the effectiveness of programs. The role also involves collaboration with stakeholders to ensure alignment with organizational goals and ensuring team readiness in both technical and sales capabilities.
Job Description:
- New Product Training:
- New Product Training Planning:
Coordinate with GTM (Go-to-Market / 上市策略) launch pace, initiate the national training planning proposal for new product launches 45 days prior to the start of sales, and complete the adaptation and delivery of all new product training materials, including but not limited to: overall training pace planning, channel conference execution and budget planning, training curriculum formulation and courseware development, training program adaptation for different types of personnel including our company/non-our company FF (Field Force / 一线销售团队) and agents/stores, competitive product defense/attack scripts and demonstration actions, exam and certification details, regional trainers and regional training planning.
- Training Execution and Implementation:
Carry out training implementation and tracking in a timely manner according to the GTM (Go-to-Market / 上市策略) pace and training plan; complete the training and inspection of internal and external FF (Field Force / 一线销售团队) and agent sales personnel; conduct channel conference training; provide periodic feedback on training progress and responses; inspect and certify training effectiveness; publish training and certification results; and implement remedial training and improvement actions for unqualified personnel.
- New Product Summary and Improvement:
Continuously collect and feedback on the situation in new product training, output training summaries, trainee and market feedback, excellent sales/pre-sales cases, positive and negative store cases, dynamically refresh competitive product defense/attack scripts and sales actions, and timely carry out post-training and post-sales surveys.
2. Training Management & Empowerment:
- New Employee Induction Training:
Conduct induction training for newly onboarded FF (Field Force / 一线销售团队), including product knowledge, sales skills, daily operation requirements, store management, IT (Information Technology / 信息技术) tool usage, policies, and assessment standards, covering all essential employee knowledge.
- Monthly & Weekly Training Planning:
Formulate monthly training plans, adapting to key GTM (Go-to-Market / 上市策略) paces and activities such as new product training, holiday promotions, secondary launches, price adjustments, and inventory clearance, ensuring smooth sales for FF (Field Force / 一线销售团队) and FSM (Field Sales Manager / 区域销售经理) to achieve monthly training targets.
- Sales Empowerment & Capability Improvement:
Analyze and evaluate FF (Field Force / 一线销售团队) who continuously underperform, comprehensively assessing aspects such as product knowledge, sales willingness and initiative, customer acquisition and retention capabilities, mastery of sales scripts and demonstration actions, competitor knowledge, and basic store operation effects; conduct targeted improvement training based on evaluation results to help FF (Field Force / 一线销售团队) improve sales achievement.
- Team Management & Assessment:
Formulate training plans and assessment schemes for regional trainers, implement training content in a timely manner, feedback on training effectiveness, conduct monthly KPI (Key Performance Indicator / 关键绩效指标) assessments for regional trainers, and output results.
3. Competitors & Market:
- Site Visit & Store Inspection:
Conduct store inspections and site check-ins during regular periods and the pre-sale/first-sale phases of new product launches, timely identify and feedback on deficiencies existing in stores, evaluate positive and negative consumer viewpoints, and promptly carry out supplementary training for areas lacking in training.
- Competitor Competition:
Dynamically refresh the competitive comparison of all products on sale, and output training scripts, cases, demonstration actions, etc., that are helpful for sales based on product and market conditions.
- Market Monitoring:
Collect and feedback market information in a timely manner, verify the authenticity of information reported by ASM (Area Sales Manager / 区域销售经理), BA (Brand Ambassador / 销售顾问), Cashvan (流动批发车团队), and FSM (Field Sales Manager / 区域销售经理), and collect competitor sales policies, etc.
4. Manager Assessment:
- Direct Line Manager Assessment:
Complete other tasks assigned by the direct line manager.
Qualifications
- Bachelor's degree or a related field; training certifications are a plus.
- Min. 10 years of experience in the mobile industry is required.
- Understanding of mobile technology trends and services industry, preferably within emerging markets
- Strong expertise in delivering training programs, developing training materials, and methods to assess employee capabilities
- Proficiency in creating and tracking KPIs, and aligning training outcomes with business goals
- Proven interpersonal, communication, and public speaking skills with the ability to effectively engage diverse audiences
- Experience in performance management, coaching, and mentoring team members
- Fluency in English; proficiency in Arabic or other local languages is an advantage
- Ability to work collaboratively in a fast-paced, result-driven environment
How to apply: qualified and interested candidates may send their CVs to : [email protected]