Overview
Regional Technical Center SupervisorHead Jobs in Medina, Saudi Arabia at eXtra (United Electronics Co.)
We are actively looking for a detail-oriented Regional Technical Center Supervisor ead, to join our Service-Aftersales team,
Responsibilities:
• Responsible for Consumer Electronics Services sales at Region Technical Center.
• Drive technical development and growth of the team.
• Recognize performance, encourage customer focus, and nominate Service-Award candidates.
• Monitor KPIs, analyze gaps, and take corrective actions.
• Ensure repairs are completed within targeted time frames.
• Prevent accumulation of import-damaged items.
• Ensure technical readiness before new product launches.
• Manage and review petty cash and spending.
• Submit periodic reports to the Electronics Services Operations Manager.
• Monitor electronics services sales materials in regional stores.
• Handle complaints, implement “happy call” procedures, and improve customer satisfaction.
• Analyze process gaps and execute corrective actions.
• Manage inventories for serviced products and loaners.
• Implement and maintain the 5S methodology.
• Prepare required periodical reports to be presented to the electronics service’s operation manager.
Qualifications:
Bachelor’s degree in Engineering or related field.
5 years supervisory experience in Consumer Electronics field.
Strong Analytical and organizational skills.
Ability to identify and solve inefficiencies in processes.
Proficiency in English.
Title: Regional Technical Center SupervisorHead
Company: eXtra (United Electronics Co.)
Location: Medina, Saudi Arabia
Category: Management (Operations Manager, Program / Project Manager), Engineering (Operations Manager)
