Overview
Receptionist/System Integrator Native Arabic Speaker Jobs in Doha, Qatar at Talent Leaders Inc.
Position: Receptionist (for a Global System Integrator) Native Arabic Speaker
[Only Native Arabic Speakers to Apply]
Job Role Summary
We are seeking a professional and friendly Receptionist to join our client’s team. Our client is one of the leading system integrators operating in various countries. As the first point of contact for visitors and clients, you will play a key role in delivering exceptional customer service while supporting the office’s administrative needs. The Receptionist will also be responsible for daily and monthly reporting tasks, ensuring smooth operations and efficient communication across departments.
Roles
and Responsibilities
Front Desk Management
Greet and welcome visitors, clients, and employees in a professional and courteous manner.
Direct visitors to the appropriate department or individual.
Ensure the reception area is clean, organized, and presentable at all times.
Phone & Communication
Answer, screen, and direct incoming phone calls, take messages, and relay information to the appropriate team members.
Maintain clear and professional communication both internally and externally.
Daily Reporting
Maintain an accurate daily log of all visitors, clients, and deliveries.
Track and report on phone call volume, including missed calls and follow-ups.
Record and distribute incoming mail/packages, ensuring timely delivery to staff.
Provide daily updates to the Office Manager or relevant department on the status of office tasks (e.g., supply levels, cleaning needs, equipment issues).
Report any office-related incidents or emergencies (e.g., safety hazards, maintenance issues) to the appropriate team.
Monthly Reporting
Track office supply usage and prepare a monthly inventory report, noting items that need to be reordered.
Report on overall reception efficiency, such as response times to phone calls and visitor check-ins.
Document any ongoing or completed maintenance requests for the office.
Track and report the status of CCTV systems.
Monitor and report on access to restricted or sensitive areas.
Access Issuance
Issue office access cards for employees and visitors.
Manage gate pass access for clients and visitors.
Mail and Deliveries
Receive, sort, and distribute incoming mail, packages, and deliveries to the appropriate departments.
Manage outgoing mail and courier services as needed.
Emergency and Safety Response
Serve as the first point of contact in emergency situations, providing assistance and directing staff and visitors to safety as necessary.
Competences, Skills, Experience
Proven experience as a receptionist, front office representative, or in a customer service role.
Strong organizational skills and attention to detail.
Excellent phone etiquette and communication skills (both written and verbal).
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar office software.
Ability to handle multiple tasks in a fast-paced environment while maintaining professionalism.
Friendly and approachable demeanor with a strong customer service orientation.
Ability to produce detailed reports and maintain accurate records.
Education, Academic Qualification, Certifications
High school diploma or equivalent (Associate’s degree or higher preferred).
Language and Other Selection Criteria
Native Proficiency in Arabic and Expert Use of English (verbal and written) required.
Working Conditions:
Full-time position, Sunday to Thursday, 9:00 AM – 6:00 PM.
Occasional overtime may be required.
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Title: Receptionist/System Integrator Native Arabic Speaker
Company: Talent Leaders Inc.
Location: Doha, Qatar
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant), Customer Service/HelpDesk (Office Administrator/ Coordinator, Admin Assistant, Customer Service Rep, Bilingual)
