Overview
Receptionist – Healthcare & Patient Services Jobs in Dubai, United Arab Emirates at Intelligent Solutions HR
Title: Receptionist – Healthcare & Patient Services
Company: Intelligent Solutions HR
Location: Dubai, United Arab Emirates
General Overview:
We are hiring for our client, a leading luxury aesthetic clinic in Dubai, seeking a polished and customer-focused Receptionist to join their growing team. This is an excellent opportunity for someone who is passionate about delivering exceptional patient experiences and thrives in a premium healthcare environment.
As the first point of contact, you will play a vital role in creating a welcoming atmosphere, ensuring smooth front-desk operations, and delivering outstanding service throughout the patient journey.
Key Responsibilities:
- Welcome patients and visitors with professionalism, creating an exceptional first impression.
- Manage appointments, patient registrations, and walk-in enquiries efficiently.
- Handle billing, payments, and daily cash reconciliation accurately.
- Conduct patient follow-ups and support general administrative activities.
- Coordinate with clinical teams to ensure a seamless patient experience.
- Maintain an organized reception area while delivering the highest standards of customer service.
Key Requirements:
- Previous experience in an aesthetic clinic, healthcare, hospitality, luxury retail, or customer service environment is highly preferred.
- Excellent verbal and written communication skills in English (Arabic is an advantage).
- Strong computer skills with fast and accurate typing ability.
- Professional appearance with exceptional interpersonal and customer service skills.
- Highly organized with the ability to multitask in a fast-paced environment.
- Positive, proactive, and service-oriented approach.
- Willingness to work full-time on a 5-day work week.