Overview
Receptionist / Guest Experience Officer Jobs in Dubai at Collective Padel Sport Academy
We are looking for passionate individuals to join our team and be part of launching the city’s most anticipated new padel club.
Job Description:
As a Receptionist / Guest Experience Officer, you will be the first point of contact and the face of the Padel Club.
Your mission is to provide a five-star welcome and ensure a seamless, memorable experience for every member and guest, from their initial booking to their departure. You are the guardian of our premium customer service.
Key Responsibilities:
- Warmly welcome members and visitors, embodying the premium spirit of the club.
- Manage the end-to-end booking process through our online system, by phone, and via WhatsApp.
- Process payments for bookings, memberships, and pro-shop purchases efficiently and accurately.
- Handle all inquiries regarding our offerings, pricing, and events with professionalism.
- Ensure smooth communication between clients, coaches, and the rest of the team.
Candidate Profile:
- Previous experience in a similar role (luxury hospitality, premium sports club, high-end retail).
- Excellent communication skills with fluent English (French or Arabic languages are a plus).
- Impeccable presentation with a positive and proactive attitude.
- Strong customer service skills and the ability to multitask effectively.
What We Offer:
- The opportunity to be part of an ambitious and unique project in Dubai from its launch.
- A modern, stylish, and dynamic work environment.
- A passionate team focused on excellence.
- Growth opportunities within a fast-growing brand.
Job Type: Full-time
Work Location: In person
Title: Receptionist / Guest Experience Officer
Company: Collective Padel Sport Academy
Location: Dubai
