Overview
Receptionist, Administrative/Clerical Jobs in Dubai, UAE/Dubai at GEMS Education
At GEMS Jumeirah Primary School (JPS), we are a vibrant, forward-thinking international school that values innovation, inclusivity, and academic excellence. JPS follows the National Curriculum for England, providing a high-quality, well rounded education that nurtures critical thinking, creativity, and curiosity in our students. We aim to develop confident, global-minded individuals ready for the challenges of their future.
We are looking for an “Outstanding” Receptionist to join our Front of House team. You should have a passion for providing excellent customer service along with a desire to work in a fun and busy educational environment.
Key Accountabilities
- Provide the full range of information relating to JPS (location, curriculum, admission procedure – including the booking of tours, tour information, administration, structure etc.) to ensure the delivery of a quality customer service experience to all callers or visitors to the school.
- Respond to telephone calls and enquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provision for the school.
- Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience.
- Maintain a caller and visitor database to track volumes on a monthly basis and act as a source of marketing for lead generation.
- Manage the timely completion of daily registers and attendance procedures.
- Complete administration and secretarial tasks as assigned to support the broader Front of House team to achieve their objectives.
- Conduct school tours in conjunction with the Admissions team.
- Support the Parent Relations Executive with school events as and when required.
- Ensure the GEMS policies, procedures and codes of conduct are followed at all times.
- Attend staff meetings and serve on committees as required.
Skills
Internal:
School staff, students and GEMS Corporate Office Staff
External:
Parents/Customers, prospective parents, visitors to the school
Expected Qualifications
- A college Degree from a reputed university is desirable (BA or BSc).
Expected Experience
- A minimum one year experience working as a receptionist or in a customer service focused role.
- Effective communicator (written and spoken)
- Interpersonal skills, able to operate in a diverse environment.
Job-Specific Knowledge & Skills
- Ability to multi-task and cope with peaks of demand
- Proficient secretarial and computer skills
- Advanced user of Microsoft Office an advantage.
Competitive Salary Working Full time
- Monday to Thursday 7am to 4pm, Friday 7am to 12pm
GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
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Title: Receptionist, Administrative/Clerical
Company: GEMS Education
Location: Dubai, UAE/Dubai
Category: