Overview
Receptionist Jobs in Dubai at Rocky Real Estate
Job Title: Receptionist / Telesales Executive (Female)Job Overview
Rocky Real Estate is looking for a professional, presentable, and customer-focused Female Receptionist / Telesales Executive to join our team. This role combines front desk management with customer service and telesales responsibilities. The ideal candidate will be the first point of contact for clients while also supporting the sales team by handling inbound and outbound calls, generating leads, and assisting with client follow-ups.
Candidates with experience in customer service, reception, front office, call center, telesales, or the real estate industry are highly preferred.
Key Responsibilities
- Greet and welcome clients and visitors in a professional and courteous manner.
- Manage the front desk, ensuring the reception area remains clean, organized, and welcoming.
- Answer, screen, and direct incoming phone calls and respond to general inquiries.
- Handle incoming and outgoing mail, courier services, and maintain visitor logs.
- Schedule meetings, maintain appointment calendars, and coordinate meeting room bookings.
- Provide administrative support, including filing, data entry, document preparation, photocopying, and record management.
- Conduct outbound calls to prospective clients and follow up on inquiries generated through marketing campaigns and property portals.
- Promote the company’s real estate projects and services over the phone.
- Qualify leads, schedule property viewings, and coordinate with the sales team.
- Build and maintain strong relationships with clients by providing excellent customer service.
- Update and maintain accurate client information in the CRM system.
- Handle client inquiries, address objections professionally, and support the sales team in achieving conversion targets.
- Assist the HR and Administration team with additional tasks as required.
Requirements
- Female candidates only.
- Minimum 1–2 years of experience in Reception, Customer Service, Front Office, Telesales, Call Center, or the Real Estate industry.
- Previous experience in real estate is an added advantage.
- Willingness and confidence to handle telesales and client follow-up activities.
- Excellent communication and interpersonal skills in English (Arabic is an advantage).
- Strong customer service orientation with a friendly and professional attitude.
- Good sales, negotiation, and relationship-building skills.
- Proficient in Microsoft Office (Word, Excel, Outlook); experience with CRM systems is a plus.
- Excellent organizational and multitasking abilities.
- Well-groomed, presentable, and able to work in a fast-paced environment.
- High school diploma or equivalent; additional certification in Office Administration or Customer Service is an advantage.
Work Location
Dubai, UAE (In-person)
Job Type: Full-time
Work Location: In person
Title: Receptionist
Company: Rocky Real Estate
Location: Dubai
