Overview
Receptionist Jobs in الرياض at Child Fertility
We are a premium IVF and fertility clinic launching in Riyadh in July 2026, backed by a regional investment group. The clinic is bringing internationally benchmarked, UK-standard protocols to Saudi Arabia for the first time, delivered within a luxury, couple-centred, and deeply culturally attuned patient environment.
We are entering a market with significant unmet demand and a clear gap at the premium end. The brand sits at the intersection of British medical excellence, luxury wellness experience, and Saudi cultural sensitivity. Our patients are discerning, privacy-conscious couples who expect the same standards they would receive in London or Geneva – without leaving the Kingdom.
The Patient Acquisition Team Lead is responsible for leading and optimising the patient acquisition function to drive high-quality enquiries, strong conversion performance, and revenue growth. This role manages the Patient Acquisition Team (known as Fertility Care Advisors) and ensures a consistent, high-performing, patient-centric sales experience from first contact through to treatment planning.
Why Join us?
● Be part of launching a first-of-its-kind premium fertility clinic in Saudi Arabia
● Play a pivotal role in shaping and scaling a high-performing patient acquisition function
● Work within a model that combines clinical excellence with a luxury, patient-first experience
● Join an ambitious, well-backed organization with significant growth plans
Key Responsibilities & Core Tasks:
– Providing high-end reception, accurate data registration, and seamless patient flow to designated clinics.
– Expertly managing scheduling (bookings & confirmations) to prevent overlaps
and strictly minimize wait times.
– Handling POS transactions, issuing tax invoices, and securing immediate
insurance authorizations with 100% accuracy.
– Maintaining a professional appearance (Uniform) and ensuring the reception
area remains organized and welcoming.
– Resolving patient concerns and responding to all inquiries with clarity and poise.
– Submitting daily operational reports and coordinating effectively between doctors,
nursing, and labs.
Required Qualifications & Experience:
– Saudi National Only
– Proven work experience as a Receptionist, Front Office Representative, or similar role in high level hospital or hotel settings
– Proficiency in Microsoft Office Suite
– Hands-on experience with office equipment
– Professional attitude and appearance
– Solid written and verbal communication skills
– Ability to be resourceful and proactive when issues arise
– Excellent organizational skills
– Professional level of English language
Job Type: Full-time
Work Location: In person
Title: Receptionist
Company: Child Fertility
Location: الرياض
