Overview
Quality Control Supervisor with Russian Language Jobs in Dubai, UAE at Voyage Tours International
Quality Control
Supervisor with Russian Language Direct message the job poster from Voyage Tours International
Key Responsibilities:
Monitor and evaluate the quality of services provided by tour guides, airport reps Conduct regular inspections, audits, and customer feedback analysis to ensure compliance with company standards.
Investigate and resolve client complaints and pre-litigation claims.
Train and support staff to improve service delivery and
customer satisfaction
.
Develop and implement
quality control
policies and procedures.
Generate regular reports on service quality and propose improvements.
Requirements:
Proven experience in
quality control
, customer service, or tourism supervision.
Excellent
communication
and
problem-solving skills
.
Strong
attention to detail
and a proactive mindset.
Fluency in English and Russian; knowledge of other languages is a plus.
Ability to work independently and in a
team-oriented
environment.
We
Offer:
A
competitive salary
.
Opportunities for career growth
in a well-established travel company.
A supportive and
collaborative team
environment.
Involvement in
exciting
tourism projects and initiatives.
CV: help-1
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Quality Assurance
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Quality Control
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Title: Quality Control Supervisor with Russian Language
Company: Voyage Tours International
Location: Dubai, UAE
Category: Quality Assurance – QA/QC