Overview

Quality Control Supervisor with Russian Language Jobs in Dubai, UAE at Voyage Tours International

Quality Control

Supervisor with Russian Language Direct message the job poster from Voyage Tours International

Key Responsibilities:

Monitor and evaluate the quality of services provided by tour guides, airport reps Conduct regular inspections, audits, and customer feedback analysis to ensure compliance with company standards.

Investigate and resolve client complaints and pre-litigation claims.

Train and support staff to improve service delivery and

customer satisfaction

.

Develop and implement

quality control

policies and procedures.

Generate regular reports on service quality and propose improvements.

Requirements:

Proven experience in

quality control

, customer service, or tourism supervision.

Excellent

communication

and

problem-solving skills

.

Strong

attention to detail

and a proactive mindset.

Fluency in English and Russian; knowledge of other languages is a plus.

Ability to work independently and in a

team-oriented

environment.

We

Offer:

A

competitive salary

.

Opportunities for career growth

in a well-established travel company.

A supportive and

collaborative team

environment.

Involvement in

exciting

tourism projects and initiatives.

CV: help-1

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Quality Assurance

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Title: Quality Control Supervisor with Russian Language

Company: Voyage Tours International

Location: Dubai, UAE

Category: Quality Assurance – QA/QC

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