Overview
Quality Audit Manager, AGI Data Services Jobs in Dubai, UAE at Amazon
Quality Audit Manager, AGI Data Services
QAMs are both people managers and problem solvers focused on engaging leadership and navigating ambiguous and ad hoc requirements. They are responsible for managing quality audit operations across assigned sites, implementing targeted process improvements, and developing robust quality standards. Their role extends beyond operational management to driving continuous improvement initiatives, coaching and improving auditor accuracy, and engaging leadership to navigate complex product and process requirements.
By combining analytical expertise with strong leadership skills, QAMs ensure the consistent delivery of high-quality data and operational excellence.
Key job responsibilities
Lead and manage Quality teams providing direction and oversight
Drive continuous improvement initiatives across the organization
Coach and mentor team members to improve audit accuracy and capabilities
Engage with leadership to navigate complex product and process requirements
Ensure consistent delivery of high-quality data through analytical expertise and strong leadership skills
Drive operational excellence by combining analytical expertise with strong leadership capabilities
Conduct performance evaluations and provide developmental feedback
Present audit findings and recommendations to senior management
Ensure compliance with Amazon’s standards and regulations
Build relationships with cross-functional teams and key stakeholders
Identify and implement process optimization opportunities
Manage resource allocation and staffing needs
BASIC QUALIFICATIONS
Proven team management experience with strong leadership capabilities and track record of developing high-performing teams
Advanced analytical and problem-solving skills for navigating complex organizational challenges
Exceptional stakeholder management abilities and leadership engagement skills
Demonstrated expertise in driving continuous improvement initiatives in quality assurance operations
Strong decision-making abilities with excellent communication and interpersonal skills
PREFERRED QUALIFICATIONS
Experience with process improvement/quality control tools and methods.
Experience leading cross-functional audit programs and demonstrated success in driving continuous improvement initiatives.
Professional certifications such as ASQ CQA (Certified Quality Auditor) or Lean Six Sigma initiatives.
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Title: Quality Audit Manager, AGI Data Services
Company: Amazon
Location: Dubai, UAE
Category: Management (Operations Manager, Program / Project Manager, General Management, Healthcare Management)
