Overview
Production Operator (Fabrication/Assembly of wire rope slings) Jobs in Al Ḩamrīyah at Future Synthetics (Middle East) FZC
Join Our Team as an Sales Admin Executive & Client Liaison
At 2DOT4 Diamonds LLC, we are redefining the future of diamonds—sustainable, ethical, and exquisitely crafted. As we continue to grow, we need exceptional talent to ensure our clients receive seamless service and top-tier support. This role is essential to our sales operations, acting as the bridge between our team and our valued clients.
The Role
We’re looking for a highly organized, proactive, and client-focused professional to support our sales team and enhance the overall customer experience. From managing orders and coordinating logistics to nurturing relationships and ensuring smooth operations, this role is pivotal in driving business success.
If you thrive in a fast-paced, detail-oriented environment and love working with both people and processes, this could be the perfect opportunity for you!
About Us
At 2DOT4 Diamond LLC we redefine the diamond industry. We are not just growing diamonds; we are crafting an exceptional service built on transparency, quality, and a deep understanding of the market and our clients’ needs. Our commitment to excellence extends beyond the diamonds themselves; it’s about creating moments and relations that last a lifetime.
VISION:
2DOT4 AIMS TO LEAD A REVOLUTIONARY SHIFT IN THE DIAMOND INDUSTRY. SETTING ELEVATED STANDARDS, FOSTERING INNOVATION THROUGH A ROBUST ECOSYSTEM AND DIVERSE INDUSTRY COLLABORATION
Key Responsibilities:
Sales Support & Administration
· Assist the sales team in processing orders, quotations, and invoices.
· Maintain accurate records of customer transactions, sales reports, and inventory data.
· Ensure timely communication with clients regarding order status, deliveries, and after-sales support.
Customer Relationship Management
· Handle customer inquiries, ensuring prompt and professional responses.
· Coordinate with clients, understanding their requirements and liaising with the relevant department to provide accurate Information.
· Maintain correct and up to date details for each client with notes so Management can review on a regular basis (If & Where applicable)
Logistics & Order Management
· Coordinate with production, logistics, and suppliers to ensure smooth order fulfillment.
· Monitor stock levels and assist in stock reconciliation.
· Handle shipping documentation, customs paperwork, and export/import procedures if applicable.
Sales & Marketing Coordination
· Support sales campaigns, exhibitions, and trade shows by preparing materials and coordinating logistics.
· Potentially Assist in managing online and offline sales platforms including updating product listings.
· Collaborate with marketing teams for promotions, social media, and customer outreach.
Problem-Solving & Issue Resolution
· Address client concerns, troubleshoot challenges, and ensure seamless post-sale service.
Compliance & Documentation
· Ensure adherence to industry regulations, including certification and hallmarking standards.
· Maintain accurate records for auditing, including invoices, client KYC, and sales reports.
General Office & Team Support
· Assist in preparing reports, presentations, and market research.
· Handle administrative tasks such as scheduling meetings and maintaining sales records.
Coordination and Communication:
· Collaborate with sales, production, and procurement teams to ensure seamless operations.
· Communicate effectively with internal departments regarding stock status and requirements.
· Provide support during stock takes and inventory-related projects.
Security and Compliance:
Adhere to security protocols to safeguard valuable inventory.
Ensure compliance with industry regulations and company policies.
Participate in training programs related to inventory control and security.
Logistical Support
· Prepare shipment paperwork and liaise with sales coordinator for completion of order.
Qualifications:
· Previous experience in sales support, administration, or customer service (experience in jewelry, luxury goods, or gemstones is a plus!).
· Strong organizational skills and attention to detail—accuracy is key in this role!
· Excellent communication skills, both written and verbal, you’ll be representing our brand to clients.
· Ability to multitask and prioritize in a fast-moving environment.
· A problem-solving mindset—you anticipate challenges and resolve them proactively.
· Proficiency in CRM systems, Excel, and sales/order processing tools.
· Passion for diamonds, sustainability, and client excellence!
· Bi-lingual in English
What We Offer:
· A dynamic and collaborative work environment.
· Opportunities for professional growth and development.
· Competitive compensation and benefits package.
· Work from where you create relationships and service.
· 2DOT4 Diamonds is an equal-opportunity employer.
If you are ready to be a part of a team that values excellence, transparency, and client satisfaction, we invite you to apply for the position of Inventory Controller Executive at 2DOT4 Diamonds.
– Join us in shaping the future of 2DOT4 and creating moments that truly sparkle!
Job Types: Full-time, Permanent
Pay: AED6,500.00 – AED9,500.00 per month
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Are you able to work in an extremely fast paced and sometimes pressured environment?
Education:
Bachelor’s (Required)
Experience:
Sales & Customer Support: 3 years (Required)
Language:
Arabic (Preferred)
English (Required)
Application Deadline: 24/03/2025
Expected Start Date: 14/04/2025
Title: Production Operator (Fabrication/Assembly of wire rope slings)
Company: Future Synthetics (Middle East) FZC
Location: Al Ḩamrīyah
