Overview
Product Specialist- Remittance Jobs in Doha, Qatar at Vodafone
Job Description
As a Remittance Specialist, you will support the product manager to ensure customers receive a fantastic experience over remittance channels. You will have P&L responsibility for the Remittance revenue line and are expected to maximize the margin from remittance transactions.
Responsibilities
Key Responsibilities:
Pricing Strategy:
Determine the pricing and markup for remittance transactions, balancing competitiveness and revenue ambitions.
Forecasting:
Provide projections for expected value of transactions to ensure accurate funding of accounts and Forex procurement.
Float Management:
Issue instructions to treasury to ensure accounts are adequately funded to perform remittance and other transactions.
Commercial Agreements:
Work closely with Business Development and Product teams to tie-up commercial agreements with various exchange houses and remittance partners.
Transaction Execution:
Collaborate with Finance and Treasury operations to ensure transactions are executed on time and ensure smooth working with remittance partners.
Customer Issue Management:
Handle and resolve customer issues related to remittance transactions.
Onboarding New Partners:
Facilitate the onboarding process for new remittance partners.
Campaign Configuration:
Configure and manage campaigns related to remittance services.
Corridor Management:
Manage remittance corridors to ensure efficient and effective service delivery.
Success Rate Responsibility:
Ensure a high success rate for remittance transactions.
SLA Compliance:
Ensure that all transactions are completed within the agreed Service Level Agreements (SLA).
Key Accountabilities and Decision Ownership:
Ensure remittance accounts are funded and float maintained.
Forecast expected transaction volume to different destinations.
Maximize the margin from remittance transactions.
Maintain strong relationships with remittance partners.
Manage customer issues and ensure timely resolution.
Onboard new partners and configure campaigns.
Manage remittance corridors and ensure high success rates.
Ensure transactions are completed within SLA.
Qualifications
Qualifications:
Bachelor’s degree in Finance, Business Administration, or a related field.
Proven experience in remittance or financial services industry.
Strong analytical and forecasting skills.
Excellent communication and negotiation skills.
Ability to work collaboratively with cross-functional teams.
Preferred Skills:
Experience with mobile financial services.
Knowledge of Forex and treasury operations.
Proficiency in financial modeling and analysis.
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Title: Product Specialist- Remittance
Company: Vodafone
Location: Doha, Qatar
Category: Finance & Banking (Financial Analyst, Risk Manager/Analyst), Business (Financial Analyst, Risk Manager/Analyst)
