Overview
Product Specialist Jobs in Riyadh, Saudi Arabia at Med Surg Solutions (MSS)
Title: Product Specialist
Company: Med Surg Solutions (MSS)
Location: Riyadh, Saudi Arabia
About Med Surg Solutions (MSS)
Med Surg Solutions (MSS) is a leading healthcare solutions provider operating across KSA, UAE, Oman, Kuwait, Qatar, Bahrain, and Lebanon. Since 2003, MSS has partnered with healthcare institutions and global medical technology leaders to advance patient care through innovative surgical, intensive care, and healthcare solutions.
With more than 20 years of experience, MSS has played a key role in bridging technological and knowledge gaps in healthcare, supporting hospitals and healthcare professionals through cutting-edge technologies, clinical education, and long-term partnerships.
Today, MSS represents world-renowned healthcare companies including Baxter, W.L. Gore, Johnson & Johnson, Honeywell, and others, serving healthcare providers across the GCC region. Guided by a commitment to innovation, education, and patient outcomes, MSS continues to contribute to the advancement of healthcare and the improvement of lives throughout the communities it serves.
At MSS, we believe that advancing healthcare goes beyond technology; it also means creating a positive and lasting impact on patients, healthcare professionals, communities, and society.
About the Role
Join MSS in advancing healthcare diagnostics by delivering innovative laboratory testing solutions to hospitals across KSA.
The role supports the promotion, positioning, and successful implementation of high-end laboratory testing kits and services that enhance clinical decision-making, operational efficiency, and patient care.
The role works closely with healthcare professionals, key decision-makers, and internal cross-functional teams to provide value-driven solutions, support product evaluations and tenders, executes sales and marketing initiatives, and builds long-term customer partnerships that drive business growth.
Key Responsibilities
- Sell and promote high-end lab-testing kits & services to public and private hospitals in KSA.
- Build and maintain strong relationships with healthcare professionals and key decision-makers to understand clinical needs and deliver value-driven solutions.
- Conduct product demonstrations, clinical training, and educational programs for healthcare professionals and hospital staff.
- Execute sales and marketing strategies to expand market presence and achieve business growth objectives.
- Support product evaluations, government tenders, and contract negotiations while ensuring successful project execution.
- Monitor market trends, analyze sales performance, and provide insights to optimize business opportunities.
- Deliver exceptional customer support by addressing product and service inquiries and coordinating effective solutions with cross-functional teams.
- Maintain accurate customer records in CRM/ERP systems and, when required, mentor and supervise Associate Product Specialists to achieve team KPIs and sales targets.
Qualifications & Experience
- 2–4 years of sales experience in a hospital setting, medical devices, or pharmaceutical industry.
Education
- Bachelor’s degree in Medical Laboratory, Biology, Nursing or any other related field.
Skills & Competencies
Technical Skills
- Sales Negotiation, Quotation & Contract Management
- Understanding of Sales in the healthcare industry
- Product Promotion & Solution Selling
- Product Training & Clinical Education
- Clinical Product Demonstration & Technical Support
- Microsoft Office (Excel, PowerPoint, Word)
Behavioral Competencies
- Customer Focus & Service Excellence
- Relationship Building & Stakeholder Management
- Communication & Interpersonal Skills
- Results Orientation & Sales Drive
- Analytical Thinking & Problem Solving
- Planning, Organization & Time Management
- Teamwork & Cross-Functional Collaboration
Language Requirements
- Fluent in English (written and spoken).
Why Join MSS?
- Contribute to innovative health solutions that improve patient outcomes and healthcare delivery.
- Work with leading healthcare institutions across the GCC.
- Gain exposure to cutting-edge healthcare technologies.
- Collaborate with multidisciplinary teams across clinical, commercial, and technical functions.
- Grow professionally within a dynamic organization committed to innovation, education, and healthcare excellence.
Equal Opportunity Employer
Med Surg Solutions is committed to promoting a diverse and inclusive workplace where all team members feel valued and supported, regardless of race, gender, ethnicity, disability, or background.