Overview

Process & Operational Excellence Manager Jobs in Ras al-Khaimah, United Arab Emirates at AIQU

Title: Process & Operational Excellence Manager

Company: AIQU

Location: Ras al-Khaimah, United Arab Emirates

We are looking for a Process & Operational Excellence Manager to lead process optimization initiatives, improve operational efficiency, and support digital transformation across a dynamic real estate portfolio.

Key Responsibilities

  • Lead business process re-engineering and operational excellence initiatives across the real estate business.
  • Analyze and optimize end-to-end processes to improve efficiency, cost, profitability, and customer experience.
  • Define future-state ("to-be") business processes and translate business requirements into system requirements.
  • Collaborate with IT and business stakeholders on the selection, implementation, and enhancement of real estate technology platforms.
  • Drive continuous improvement initiatives using data-driven insights and performance analytics.
  • Support digital transformation projects utilizing SAP ERP, Salesforce CRM, and real estate management platforms.
  • Develop executive-ready reports, presentations, and recommendations for senior leadership.
  • Engage with cross-functional stakeholders to ensure successful implementation of process improvements and change management initiatives.

Required Qualifications

  • Bachelor's degree in Engineering, Real Estate, Business Administration, Data Science, Operations Research, or a related discipline.
  • Master's degree (MBA, Engineering, Real Estate, etc.) is an advantage.
  • 6–10 years of relevant experience, including significant hands-on experience in real estate operations and process optimization.

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