Overview
Proaxia Aftersales Consultant Jobs in Jeddah, Saudi Arabia at Müller`s Solutions
Job Summary
We are looking for an experienced SAP Proaxia Aftersales Consultant to support the implementation, configuration, and optimization of automotive aftersales business processes using Proaxia Automotive Solution
. The consultant will work closely with business stakeholders and technical teams to translate aftersales requirements into effective SAP/Proaxia solutions.
Key Responsibilities
- Implement and configure Proaxia Automotive Aftersales solutions.
- Analyze business requirements related to automotive aftersales operations
. - Configure and support processes including:
- Service & workshop management
- Vehicle/service orders
- Parts management
- Warranty and claims
- Service contracts
- Dealer and customer service processes
- Pricing and billing
- Conduct requirements gathering, fit-gap analysis, and solution design.
- Support integration between Proaxia and other SAP modules/systems
. - Prepare functional specifications for technical developments.
- Perform testing, troubleshooting, and defect resolution.
- Support data migration and cutover activities where required.
- Prepare user documentation and conduct training for business users.
- Provide post-go-live support and continuous process improvements.
- Coordinate with business users, developers, and other SAP functional consultants.
- 5+ years of experience in SAP Automotive / Aftersales consulting.
- Strong hands-on experience with Proaxia Automotive Solution
, particularly Aftersales. - Good understanding of automotive aftersales business processes
. - Experience in implementing or supporting:
- Workshop/service management
- Spare parts
- Warranty management
- Service orders
- Customer/dealer processes
- Billing and pricing
- Strong SAP integration knowledge, particularly with relevant SAP modules such as SD, MM, and FI
. - Experience with SAP S/4
HANA is highly preferred.
- Experience in requirements gathering, configuration, testing, and user training.
- Ability to work directly with business stakeholders and translate requirements into functional solutions.
- Strong analytical and problem-solving skills.
- Excellent English communication skills.
Preferred
- Experience in automotive OEM, distributor, or dealer environments
. - Proaxia implementation/project experience.
- SAP certification is an advantage.
- Experience working on S/4
HANA transformation or implementation projects
. - Experience in the GCC/Saudi market is a plus.
- Automotive industry experience is preferred
, particularly within automotive OEMs, distributors, dealerships, or aftersales/service operations
. - Strong understanding of automotive aftersales processes
, including workshop/service management, spare parts, warranty, service contracts, and dealer operations.
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Title: Proaxia Aftersales Consultant
Company: Müller`s Solutions
Location: Jeddah, Saudi Arabia
Category: