Overview
Pre-Opening Manager – QSR Operations Jobs in Abu Dhabi, UAE at Black Pearl
Our client is seeking an experienced Pre-Opening Manager to lead the successful launch and operational readiness of new Quick Service Restaurant (QSR) outlets across Dubai and the UAE.
This role is ideal for a hands-on operations professional with a proven track record in pre-opening projects within the QSR, fast-casual, cloud kitchen, or multi-site restaurant sectors. The successful candidate will be responsible for managing the entire pre-opening lifecycle, ensuring outlets are fully operational, compliant, staffed, and ready to deliver exceptional customer experiences from day one.
Key Responsibilities:
• Lead and manage end-to-end pre-opening activities for new restaurant outlets, ensuring timely and successful launches.
• Develop and execute detailed opening plans, project timelines, and operational readiness checklists.
• Coordinate with internal stakeholders, landlords, contractors, consultants, and government authorities to ensure all opening requirements are met.
• Oversee licensing, permits, approvals, and regulatory compliance processes required for outlet openings.
• Manage vendor onboarding, supplier setup, equipment procurement, and operational infrastructure readiness.
• Ensure all operational systems, POS platforms, delivery channels, and technology solutions are fully functional before launch.
• Coordinate recruitment activities, workforce planning, onboarding, and training programs for new outlet teams.
• Develop, implement, and standardize operational policies, procedures, and SOPs to ensure consistency across locations.
• Collaborate with culinary and operations teams to ensure menu readiness, product availability, quality standards, and inventory planning.
• Manage aggregator onboarding and setup, including platforms such as Talabat, Deliveroo, Noon Food, Careem, and other delivery channels.
• Conduct pre-opening audits, operational testing, and launch readiness assessments to identify and resolve potential issues.
• Monitor opening budgets, timelines, risks, and project milestones while providing regular progress updates to senior management.
Title: Pre-Opening Manager – QSR Operations
Company: Black Pearl
Location: Abu Dhabi, UAE
