Overview
POS Installation & Activation Specialist Jobs in Medina, Al Madinah, Saudi Arabia at Ninja نينجا
Title: POS Installation & Activation Specialist
Company: Ninja نينجا
Location: Medina, Al Madinah, Saudi Arabia
We are looking for a POS Installation & Activation Specialist to join our Operations team and support the deployment and activation of POS devices across partner locations.
This role involves on-site installations, technical troubleshooting, partner training, and ensuring smooth device activation within the required SLA.
Key Responsibilities
- Visit partner locations to install and activate POS devices
- Configure devices and ensure proper system setup and connectivity
- Conduct device testing and activation verification
- Train partners and staff on basic device usage and operations
- Diagnose and resolve technical issues on-site (hardware, connectivity, software)
- Replace or reconfigure devices when required
- Document installation activities and update activation workflows
- Coordinate with Sales, Operations, and Technical teams to resolve issues
- Ensure installations and issue resolution are completed within SLA timelines
Requirements
- +1 years of experience in device installation, field technical support, or POS deployment
- Strong ability to troubleshoot hardware and connectivity issues
- Good communication skills when dealing with partners and merchants
- Ability to work in field operations and travel between locations
- Valid driving license and willingness to travel
- Ability to work under pressure and meet operational SLAs