Overview

Patient Services Representative Jobs in Medina, Saudi Arabia at Midwest Vision Partners

Position: Patient Services Representative I

Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient /insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.

Schedule:

Monday, Thursday and Friday 7:30-5 Tuesday and Wednesday 7:30-7 rotating late night.

This will be a temp to hire position- 6 months with potential to come on permanant

What you will be doing

Greet and check in patients in a friendly, courteous, and professional manner.

Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.

Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.

Prepares paperwork for patient visits.

Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.

Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.

Acts as a liaison between patients, guests, back office staff and providers.

Reconciles cash against daily charge and cash reports.

Schedule and confirm patient appointments as needed.

Create, distribute, and file new patient charts/medical records.

Perform clerical tasks such as copying, sorting, scanning, and faxing.

Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.

Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies.

Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.

Perform any other duties as assigned.

What you know

Required

High school diploma or GED

Strong verbal and written communication skills

Desire

Telephone operator or high call volume experience

Entry Level

What you will receive

Competitive wages

Robust benefit package including medical, dental, life and disability (short- and long-term) insurance

Generous paid time off (PTO) program

Seven (7) company paid holidays

401(k) retirement plan with company match

An organization focused on People, Passion, Purpose and Progress

Inspirational culture

About Midwest Vision Partners

Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their People First philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.

Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients’ vision to help people live their best lives. Today, MVP’s network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.

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Title: Patient Services Representative

Company: Midwest Vision Partners

Location: Medina, Saudi Arabia

Category: Healthcare (Healthcare Administration, Medical Receptionist)

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