Overview
Patient Services Officer Jobs in Jeddah, Saudi Arabia at Medical Fakeeh
Role Purpose
To support and implement initiatives that enhance patient satisfaction, address concerns, gather and analyze patient feedback, and collaborate with staff to ensure a positive and patient-centered care experience within the assigned facility.
Responds promptly and professionally to inquiries from patients, visitors, and staff, whether in person or by telephone
Provides accurate and helpful information to patients, visitors, and the public in a clear and professional manner.
Resolves customer complaints promptly and logically to enhance satisfaction and improve service quality.
Greets visitors and guests and directs them appropriately.
Attends and supports emergency codes White and Mercy.
Education and Experience:
A minimum of:
Bachelor’s degree in Hospital Management, Business Administration, or a related field.
0 – 2 years of experience in patient relations, customer service, or a healthcare-related role
Fluency in written & spoken English and Arabic.
Final date to receive applications:
June 5,2025
Title: Patient Services Officer
Company: Medical Fakeeh
Location: Jeddah, Saudi Arabia
Category: Customer Service/HelpDesk (Bilingual), Healthcare
