Overview
Patient Services Coordinator Jobs in Riyadh, Saudi Arabia at NOYA Clinics – عيادات نويا
Title: Patient Services Coordinator
Company: NOYA Clinics – عيادات نويا
Location: Riyadh, Saudi Arabia
Key Responsibilities:
- Coordinate patient appointments, visits, and follow-up services.
- Welcome and assist patients, providing information about services and procedures.
- Handle patient inquiries, requests, and concerns professionally.
- Maintain accurate patient records and update information as needed.
- Coordinate communication between patients, doctors, nurses, and administrative teams.
- Assist with patient registration, insurance documentation, and service processes.
- Ensure compliance with healthcare policies, privacy regulations, and quality standards.
- Collect patient feedback and support improvements in patient experience.
Requirements:
- Bachelor’s degree or relevant experience in healthcare administration, business, or a related field.
- Strong communication and customer service skills.
- Ability to handle sensitive patient information with confidentiality.
- Good organizational and problem-solving abilities.
- Proficiency in computer systems and healthcare software is preferred.
- Fluency in English and Arabic is often required (depending on the workplace).
Skills:
- Patient-focused approach
- Communication skills
- Time management
- Teamwork
- Attention to detail
- Problem-solving skills