Overview
Patient Care Coordinator Jobs in Doha, Qatar at Axios International
Position: Patient Care Coordinator )
Position:Patient Care Coordinator
Position Purpose
Thepurposeof this role is to co-ordinate patient applications in Patient Access Program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based.
Duties and Responsibilities
Liaise with hospitals, distributors, pharmacies and patients.
Co-payment reimburse solution administration.
Work closely with the Program Manager to secure patient file approval.
Ensure that patient files are complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline.
Carry out patient, Doctor, Pharmacy and private sector visits for project flow.
Ensure that current patients receive their medications quickly and efficiently.
Prepare timely monitoring reports (monthly) with patient numbers and charities support as well asquality assurance. Reports (quarterly) for internal monitoring and tracking patient files incollaborationwith Axios staff in “real time” as patients proceed through the program.
Maintain and update electronic Program files, including patient andquality assurancedata.
Attend and complete Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data.
Report any adverse events/product complaints as per client’s requirements and/or Axios SOPPs.
Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS).
Conduct administrative duties for the office.
Relationships
Work closely with Line Manager and Program Assistant in the region.
Report to the Line Manager in the region.
Work with the related divisions of Axios.
Maintain ongoing and frequentcommunicationwith Axios staff including Axios global staff.
Competencies
Application of job Knowledge.
Concern for Order and Quality.
Adaptabilityandflexibility.
Dependability.
Teamwork.
Educational Background and Experience
A Degree or Diploma in Social Work or Public Health is ideal.
1 to 2 years working experience in an administrative role is ideal.
Good command of both spoken and written English.
Experience in data monitoring and management.
Experience in customer service management.
Job Circumstances
The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region.
Flexibilityin ability to travel as well as working hours is essential.
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Title: Patient Care Coordinator
Company: Axios International
Location: Doha, Qatar
Category: Healthcare, Administrative/Clerical
