Overview
Passenger Service Assistant (Customer Service) Jobs in Ha’il, Saudi Arabia at Saudi Railway Company
Title: Passenger Service Assistant (Customer Service)
Company: Saudi Railway Company
Location: Ha’il, Saudi Arabia
Passenger Service Assistant at Hail Station responsible for:
Provide effective communications and information with internal and external parties in an efficient and timely manner.
Carry out controlled/uncontrolled/emergency evacuation of passengers.
Deliver essential messages to passenger via audio or visual means in a timely, clear, and proactive manner.
Render all possible assistance to customers, those with special accessibility needs.
Meet and greet customers and provide a highly visible and proactive level of customer service.
Perform shift and emergency duties when required.
Ticketing & Reservation Duties.
Check In and boarding Passengers Duties.
Information Desk Concourse Area Duties.
HSQE Responsibilities and Information Security Responsibilities.
Requirement:
Bachelor/Diploma Degree in relevant major.
Preferably, 2 years, minimum1 years of customer service experience of front line.
English Communication is must.
