Overview
Passenger Host Jobs in Riyadh, Saudi Arabia at Saudi Railway Company
Title: Passenger Host
Company: Saudi Railway Company
Location: Riyadh, Saudi Arabia
Passenger Host – On-board responsible for:
To undertake on-board hospitality duties as directed by the Operations Manager or other senior managers within SAR, ensuring that the catering service on-board, is delivered to an exceptional standard within the compliance boundaries of the catering operations standards and specification.
To ensure that the levels of customer care and service are always delivered to the highest possible standards.
To remain compliant within the SAR food safety policy in all aspects of hygiene.
Undertake any other customer service duties as direct by the Train Captain or Lead Train Captain.
To increase revenue sales on the trains by selling all products available onboard, at every opportunity, including maximizing promotion and marketing activities.
Undertake direct customer service duties on-board as directed by the Lead Train Captain and Train Captain.
Offer all customers an exceptional food and beverage service, both in First Class & Standard in line with the company’s specification.
Work in accordance with the company injury prevention policy and practices ensuring all accidents, incidents and near misses as well as potential riskware promptly reported.
Ensure that all paperwork is completed correctly in line with the company’s standard requires, relating to on-board stock control, food hygiene and financial.
Maximize catering revenue through proactive selling on-board.
All stock control issues including rotation, storage, and top up ordering.
All prescribed cleaning duties are undertaken during your shift.
Requirement:
Bachelor/Diploma Degree in relevant major.
Preferably 1-2 years ofcustomer service experience.
English Communication is must.
Location:Riyadh.
