Overview
Overnight Receptionist Jobs in Doha, Qatar at Accor Hotels
Company Description
Calling All Night Owls! We are currently seeking an Overnight Receptionist to join our team and collaborate with the Night Manager in delivering outstanding service at Novotel Sunshine Coast Resort and Convention Centre.
Become part of our dynamic team at a resort where luxury meets relaxed charm. With over 370 rooms, a refreshing pool, a vibrant lagoon for water activities, and exceptional dining options, our coastal resort is the ideal destination for both leisure and business. Additionally, we offer a state-of-the-art facility with a 1,500-person capacity, hosting prestigious Australian and international conferences and events.
Our guests enjoy a perfect blend of beach adventures, tranquil bush walks, and a seamless work-play balance. As part of the renowned Accor Group, we are dedicated to providing unforgettable guest experiences and maintaining the highest standards of service.
Job Description
As an Overnight Receptionist, you’ll be key in creating a smooth and enjoyable overnight experience for our guests, offering exceptional service from start to finish. As the first and last point of contact, you’ll set the tone with warm, genuine hospitality, ensuring each guest feels valued and cared for throughout their stay.
Your key responsibilities will include:
Providing outstanding customer service during check-ins/check-outs
Proactively managing guest requests and working closely with other departments to exceed guest expectations
Key security tasks such as checking key facilities are locked and secure
Assisting the Night Manager with audit tasks
Handling reservation duties, including arrivals checks, deposits, and taking reservation calls
Providing Food and Beverage assistance where required
If you’re passionate about delivering great service, anticipating guest needs, and making a lasting impact, this is the perfect opportunity to help create unforgettable experiences for our guests.
Qualifications
Previous experience in a similar role is highly regarded.
Strong computer skills, with Opera Cloud experience preferred.
Excellent communication skills, with the ability to engage effectively with guests and team members.
Ability to work autonomously, prioritize tasks, and thrive in a fast-paced, dynamic environment.
Positive attitude, professionalism, and a passion for delivering exceptional guest experiences.
Flexible to work a rotating roster, including weekends and holidays, while being a strong team player.
Additional Information
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
Immediate access to global accommodation and F&B discounts
#Learn Your Way  with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
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Title: Overnight Receptionist
Company: Accor Hotels
Location: Doha, Qatar
Category: Hospitality / Hotel / Catering (Guest Services, Hospitality & Tourism, Hotel Front Desk)
