Overview

Oracle CX developer Jobs in Doha, Qatar at Ekaa Technology Solutions and Services

seeking an experienced Oracle CX Senior Consultant to join its growing Oracle practice. In this client-facing role, you will lead end-to-end implementations of Oracle Customer Experience (CX) solutions across Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and CX Unity — delivering measurable business outcomes for enterprise and government clients across Qatar and the region. You will serve as a trusted advisor and subject-matter expert, guiding clients through the full project lifecycle — from discovery and solution design through go-live and post-implementation support — while mentoring junior consultants and contributing to the continuous growth of our Oracle practice.

Key Responsibilities

  • Lead full-cycle Oracle CX implementations across Sales Cloud, Service Cloud, Marketing Cloud (Eloqua/Responsys), CPQ, and CX Unity/Customer Data Platform
  • Own solution architecture, configuration, and technical design for enterprise client engagements
  • Conduct comprehensive requirements gathering workshops and translate business needs into scalable Oracle CX solutions
  • Develop and review functional and technical design documents, data migration plans, and integration architectures
  • Manage project work streams, deliverables, and timelines in collaboration with project managers and client stakeholders
  • Lead system integration efforts with ERP, marketing automation, and third-party platforms via Oracle Integration Cloud (OIC)
  • Act as the primary point of contact and trusted advisor for senior client stakeholders throughout engagements
  • Facilitate executive-level workshops, solution demonstrations, and steering committee presentations
  • Provide strategic guidance on Oracle CX roadmap planning, license optimization, and technology adoption
  • Proactively identify and manage project risks, issues, and change requests
  • Contribute to pre-sales activities, including RFP responses, solution scoping, and client presentations
  • Develop reusable assets, accelerators, methodologies, and best-practice documentation for malomatia’s Oracle practice
  • Stay current with Oracle CX product releases, roadmap updates, and emerging capabilities

Required Qualifications

  • Experience – 10+ years of hands‑on experience implementing Oracle CX (formerly Oracle Sales Cloud / Engagement Cloud)
  • Proven end‑to‑end delivery experience across at least four modules:
    Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and CX Unity/Customer Data
  • Prior experience in a consulting or system integrator environment, managing multiple client engagements simultaneously
  • Demonstrated experience leading client‑facing discovery sessions, solution workshops, and go‑live activities
  • Deep configuration expertise in Sales Cloud — opportunity management, forecasting, territories, and incentive compensation
  • Strong hands‑on experience with Service Cloud — case management, SLAs, knowledge base, and digital customer service
  • Working knowledge of Marketing Cloud — Eloqua campaign orchestration and/or Responsys cross‑channel marketing
  • CPQ implementation experience covering product catalogs, pricing rules, approvals, and quote‑to‑order flows
  • Experience with Oracle CPQ advanced scripting and custom actions
  • Familiarity with CX Unity / Oracle Customer Intelligence for customer data unification and analytics
  • Experience with Oracle Integration Cloud (OIC) or equivalent middleware for CRM integrations
  • Solid understanding of data migration strategies, tools (FBDI, REST APIs), and governance practices
  • Oracle Cloud CX Sales Implementation Professional — required
  • At least one additional Oracle CX certification (Service, CPQ, Marketing Cloud, or CX Unity) is required — additional Oracle certifications are highly advantageous

Preferred Qualifications

  • Exposure to Oracle Commerce Cloud or Oracle Field Service Cloud
  • Background in Agile/Scrum delivery methodologies
  • Experience with Oracle Analytics Cloud (OAC)
  • Industry expertise in Government and Financial Services
  • Build trusted advisor relationships; prioritizes client outcomes over technical preferences
  • Articulates complex technical concepts clearly to both technical and business audiences
  • Analyses ambiguous requirements and designs pragmatic, scalable solutions
  • Works effectively across multi‑disciplinary project teams and client stakeholders
  • Drives work streams to completion with minimal supervision; escalates proactively
  • Actively develops expertise in new Oracle CX capabilities and delivery best practices

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Title: Oracle CX developer

Company: Ekaa Technology Solutions and Services

Location: Doha, Qatar

Category:

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