Overview
Operations Support Agent/Saudi National Jobs in Riyāḑ al Khabrā’, Saudi Arabia at FedEx Group
Position: Operations Support Agent (Saudi National)
Location: Riyāḑ al Khabrā’
Air Network Support;
Operations Support;
Operational Support;
Dispatch;
Admin & Support;
Customer Service;
Service Assurance;
Manifesting;
Customer Services/ Support Group;
Dangerous Goods;
Cross-Border Road Linehaul;
Domestic Air Linehaul;
Road Network;
Operational Administration & Support;
Sort Support & Trace Management;
Reporting;
Location-based Customer Service
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Minimum
Skills Required:
Accuracy &Attention to Detail
Microsoft Office & PC Skills
Planning & Organizing Skills
Interpersonal Skills
Problem SolvingSkills
Fed Ex was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to adiverse, equitable, andinclusiveworkforce in which we enforcefair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
Fed Ex is one of the world’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by “Fortune” magazine. Every day Fed Ex delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of Fed Ex team members, who are tasked with making every Fed Ex experience outstanding.
Our
Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every Fed Ex decision, policy, or activity. Fed Ex takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have awork environmentthat encourages team members to beinnovativein delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The Fed Ex culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
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Title: Operations Support Agent/Saudi National
Company: FedEx Group
Location: Riyāḑ al Khabrā’, Saudi Arabia
Category: Customer Service/HelpDesk, Administrative/Clerical
