Overview
Operations Supervisor/Manager – Tagalog Speaking Jobs in Dubai, UAE at Success Factor
We are seeking a dynamic, organized, and experienced Operations Supervisor/Manager to oversee a team of 50+ female staff, including nannies, babysitters, housekeepers, and customer service agents. The role also involves coordinating driver schedules and ensuring excellence in daily operations and client service delivery. The ideal candidate is a proactive leader with strong communication skills and multilingual ability (Tagalog, English, and preferably Arabic).
Key Responsibilities
• Team Leadership: Lead, supervise, and support 50+ staff across domestic services and customer service functions.
• Service Quality: Ensure high-quality service delivery across all operations; monitor performance and uphold service standards.
• Client Relations: Handle and resolve customer concerns promptly to maintain high client satisfaction.
• Scheduling & Logistics: Manage staff schedules and coordinate daily driver routes for staff pick-up and drop-off.
• Training & Development: Conduct regular performance evaluations and facilitate training sessions to improve staff skills and productivity.
• Operational Management: Oversee daily operations, enforce company policies, and ensure efficient workflows.
• Administrative Tasks: Prepare required reports, maintain accurate records, and support management with operational documentation.
Title: Operations Supervisor/Manager – Tagalog Speaking
Company: Success Factor
Location: Dubai, UAE
