Overview
Operations Manager – F&B & Catering Services Jobs in Jeddah, Saudi Arabia at Saudi Petroleum Services Polytechnic
The Operations Manager is responsible for overseeing and managing all aspects of food and beverage (F&B) and catering operations, ensuring efficiency, quality, and compliance with company standards. This role requires ahands-onapproach toprocess improvement, cost control, and operational efficiency while maintaining excellent customer service. The ideal candidate must have at least5 years of experience in F&B and catering services
.
Key Responsibilities:
1. Operational Management:
Oversee daily F&B and catering operations, ensuring smooth execution and quality service.
Develop and implement SOPs to enhance efficiency, service quality, andfood safety.
Manage catering contracts, event execution, and food service logistics.
Ensure compliance with health, safety, and hygiene regulations.
2.Process Improvement& Efficiency:
Continuously analyze and optimize workflows to increase efficiency and reduce costs.
Implement best practices to streamline food preparation, service, and logistics.
Integrate technology and automation where applicable to enhance productivity.
3.Team Leadership& Performance Management:
Lead, train, and supervise kitchen, service, and logistics teams to maintain high standards.
Set performance goals and conduct regular evaluations.
Foster acollaborativeand professionalwork environment.
4. Menu & Service Quality Management:
Work with chefs to develop cost-effective, high-quality menus.
Ensure consistency infood presentation, portion control, and taste.
Implement customer feedback systems to improve service.
5. Cost Control & Budgeting:
Manage budgets for catering and F&B operations, ensuring profitability.
Optimize procurement, control expenses, and minimize waste.
Negotiate with suppliers for better pricing and quality.
6. Customer Service & Satisfaction:
Ensureexceptional servicein catering and dining experiences.
Address client concerns and implement improvements based on feedback.
Build and maintain strong client relationships.
7. Logistics & Supply Chain Management:
Overseeinventory management, ordering, and stock control.
Ensure timely and efficient food preparation, delivery, and service.
Coordinate with suppliers for timely replenishment of ingredients and equipment.
8. Compliance & Safety:
Enforcefood safetyand hygiene standards in line with local regulations.
Conduct routine inspections and implement corrective actions.
Maintain compliance with all health andsafety protocols.
9. Coordination &Communication:
Work closely with HR, Finance, and Procurement to align operational goals.
Act as a key liaison between management and staff to ensure seamlesscommunication.
Provide regular reports and updates tosenior managementon operational performance.
Skills
Qualifications & Skills:
Bachelor’s degreein Hospitality Management, Business Administration, or a related field.
Minimum 5 years of experience in F&B and catering operations.
Strongleadershipand team management skills.
Knowledge offood safety, hygiene, andquality control.
Excellent budgeting, cost control, and negotiation skills.
Strongproblem-solvingand decision-making abilities.
Ability to work under pressure and handle multiple events simultaneously.
Excellentcommunication, coordination, and organizational skills.
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Title: Operations Manager – F&B & Catering Services
Company: Saudi Petroleum Services Polytechnic
Location: Jeddah, Saudi Arabia
Category: Management, Hospitality / Hotel / Catering
