Overview
Operations Manager Jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates at Tadweer Group
Title: Operations Manager
Company: Tadweer Group
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
The Operations Manager will be responsible for planning, managing, supervising and coordinating the Operations for the collection of waste while maintaining highest client satisfaction and service standard.
Responsibilities
Strategic Planning
Develop and implement strategic plans for the collections division in alignment with the company’s overall objectives.
Identify opportunities for process improvement, cost reduction, and operational efficiency. Manage the activities and performance of subordinates and ensure their activities are aligned to the job description.
Coordinate and support the team in achieving business strategies and take necessary action based on performance of business units and employees.
Operational Oversight
To ensure the agreed activities are carried out within the timelines, rules and regulations
Supervise and coordinate day-to-day waste collection, transportation, and disposal activities.
Ensure timely and effective execution of services to meet client requirements.
Monitor all company assets including vehicles, bins, loaders, skips and ensure timely and proper maintenance is carried out
Responsible for ensuring the effective addressal of all customer complaints by the team and ensure corrective actions are undertaken
Organize site visits as required by the BD and commercial team; provide timely feedback and recommendations on operational aspects as and when required
Team Leadership
Supervise the activities carried out by supervisors, drivers and helpers to ensure these are aligned to the job description
Foster a culture of safety, innovation, and continuous improvement among team members
Enforce performance standards and motivation to staff, supervisors and employees as required
Work with HSE team to motivate employees and find solutions to reduce absenteeism, injury/accidents & sickness, and take necessary actions
Financial Management
Develop and manage the budget for the operational function
Monitor expenses, identify cost saving opportunities and ensure financial targets met
Quality Control
Establish and enforce quality control measures to ensure the proper handling and disposal of waste materials.
Implement and monitor key performance indicators (KPIs) to measure operational success.
Complete understanding of the safety risks and hazards at the client site and ensuring the HSE and safety guidelines and regulations are explained and followed by all our employees deployed at the client site. Familiarity with quality and health and safety standards of the industry
Other Responsibilities
Build and maintain string relationships with clients internal & external addressing concerns and ensuring satisfaction
Have frequent interaction with workers/drivers to address any operational concerns and coordinate with relevant support functions
Qualifications
7-10 years of experience in a similar role with the Waste Management Industry
Bachelor’s degree in any related field , Masters Degree is a plus
Strong organizational and communication skills
Strong ability to lead a large workforce of drivers and cleaners and a technical crew.
