Overview
Operations Manager Jobs in Abu Dhabi at INSPIRENTALS
OPERATIONS MANAGER
INSPIRENTALS is one of the leading furnished apartment operators in the Abu Dhabi market, leveraging leading global channel platforms like Airbnb or Booking.com. INSPIRENTALS is on the mission to contribute to the dynamic growth of Abu Dhabi residential real estate rental market by leveraging its experience from other cities in Europe and the UAE and an attitude of excellence. We are here to support busy corporate professionals and freelancers, as well as other guests and tourists in their journey to discover and / or be a part of Abu Dhabi success story. On the other side of the equation, we support landlords, taking care of all the rental hassle as well as providing exceptional oversight, flexibility and enhanced investment returns.
We are playing in the market niche for high-standard fully equipped and furnished apartments in Abu Dhabi, focusing on corporate short-term and mid-term guests, as well as peak season tourist focusing on Formula 1, New Year’s Eve and other sport and cultural events. Our careful preparation of the apartments, operational excellence and unparalleled customer level of service help us in creating wonderful experiences for our busy guests. To make it happen, we also apply best practices from other markets, modern but practical designs and cutting-edge smart home solutions. Our philosophy of excellence has been acknowledged by some of our key government and semi-government partners with whom we’ve established strong partnerships.
We are professionals, landlords and investors ourselves, hence it’s easy for us to develop long-term trust-based partnerships with landlords whose properties we manage as well as wider network of stakeholders like real estate agents, designers, direct channel referral network and corporate partners.
INSPIRENTALS team is growing and we’re looking for a well-versed A-players who want to grow with the best in the industry. As a fast-growing, performance-driven hospitality company, we are seeking an experienced Operations Manager to lead and scale our on-the-ground operations in Abu Dhabi.
The Operations Manager is responsible for overseeing the full operational lifecycle of all managed properties, ensuring seamless guest experience, operational efficiency, asset readiness, and cost control.
This is a hands-on leadership role, requiring strong field presence, problem-solving ability, and the capacity to manage both people and processes in a fast-paced hospitality environment.
The ideal candidate is a highly organized, solution-oriented professional who thrives under pressure, takes ownership of outcomes, and can manage multiple moving parts across properties, suppliers, and clients.
Job Profile:
– Oversee and ensure all units are 100% guest-ready at all times
– Design and manage preventive maintenance schedules (AC, plumbing, pest control, smart locks, furniture, appliances).
– Ensure rapid response to maintenance issues and emergency interventions.
– Conduct regular property inspections and quality control checks.
– Approve and enforce handover protocols for new and renovated units.
– Lead and supervise Operations Executives and field staff.
– Allocate daily tasks, monitor performance, and ensure accountability.
– Train team members on SOPs, checklists, and operational standards.
– Develop and improve operational SOPs, checklists, and workflows.
– Monitor KPIs (occupancy readiness, response times, maintenance costs, guest satisfaction).
– Ensure 24/7 operational readiness coverage when required.
– Manage relationships with maintenance teams, contractors, cleaning providers, and suppliers.
– Negotiate provider/suppliers’ pricing, service agreements, and ensure quality delivery.
– Oversee full onboarding process of new properties (setup, procurement, furnishing, staging).
– Coordinate procurement of furniture, appliances, and operational supplies.
– Ensure smooth integration into PMS and OTA platforms in coordination with relevant teams.
– Ensure proper tracking of consumables (linens, toiletries, cleaning materials, guest supplies).
– Act as escalation point for complex guest issues and operational emergencies.
– Support VIP guest handling and on-site interventions when needed.
– Provide operational feedback and property condition reports.
– Ensure all Operations team members submit expense reports, reimbursement requests, and supporting documentation accurately and within company deadlines.
– Track and enforce completion of tasks, reports, and deliverables through the company’s Operations Hub and project management systems.
– Establish a culture of ownership, accountability, and timely execution across the Operations team.
– Maintains high standards and notices details that others may overlook.
– Ensuring that both personal and team deliverables are completed accurately and on time.
– 6 days working week with rare possibility for early morning/ late evening, as needed.
– Permanent presence in Abu Dhabi.
– 80% on-site time (e.g. renovated/onboarded properties, live properties, suppliers, government entities) and 20% remote from own home/office.
Candidate requirements:
· Strong leadership
· Highly responsible
· Detail-oriented
· Always on time
· Trustworthy and reliable
· Always professional
· Very organized
· Focused
· Responsive
· Respectful
· Autonomous
· Excited to learn new things and grow with the company
· Loved by team members, guests and external stakeholders
· Fast learner
· Guest first attitude
· Can-do approach
· Outstanding communication skills, both in writing and oral
· Familiarity with processes, manuals, checklists
· Ability to manage oneself (and others)
· Ability to work under pressure
· Ability to prioritize tasks
· Working proficiency of standard office software
· Accommodation in Abu Dhabi City
· Full working proficiency in English
· UAE driving license
Nice-to-have:
· Prior holiday homes / hospitality / customer service / quality control / operations / housekeeping / handyman experience
· Command of typical short-term rental / holiday home software and systems (Property Management System, Pricing Tool, etc.)
· Command of typical short-term rental / holiday home channels (Online Travel Agency like Airbnb, Classifieds like Property Finder, etc.)
· Interest in DIY, handyman’s work and smart home technology
· Own mean of transportation as traveling to site/client visits may be required on short notice
· Command of language other than English that is wildly spoken in the UAE
Our offer:
· Unparalleled professional growth opportunity within the same or other departments
· Hand-to-hand work with founding team
· Respectful, meritocratic, fun working environment
· Start-up culture
· Up to AED / month – depending on candidate’s experience, visa requirements and mean of transportation
· Discretionary bonus depending on individual and company performance
· 30 days of paid leave
· Medical insurance
· Technical support (e.g. SIM card, phone, etc.)
· Company expenses covered (e.g. fuel, parking, phone bills)
Pay: AED5,000.00 – AED8,000.00 per month
Work Location: In person
Title: Operations Manager
Company: INSPIRENTALS
Location: Abu Dhabi
